As president and chief executive officer, Lauri Reishus leads ARC’s strategy of connecting airlines, travel agencies and corporate travel buyers with the tools and insights to drive value and enable growth of the air travel industry. Lauri and the ARC executive team oversee operations for ARC’s settlement product, its growing data business and omnichannel retailing solutions.
Assuming the role of president and chief executive officer in January 2021, Lauri sits on the boards of directors at Traxo. She is certified by the National Association of Corporate Directors (NACD) as a Board Leadership Fellow.
In her most recent role at ARC as chief operating officer and executive vice president, Lauri led teams responsible for delivering high-value distribution, payment and data services to the air travel industry. This included managing the functions that drive ARC’s customer success — including corporate strategy, industry relations, product innovation and management, customer engagement, partner management, marketing and sales, and customer experience.
An industry veteran, Lauri spent 16 years in customer success management with SatoTravel/Navigant prior to joining ARC in 2005. During her time at ARC, she has also held positions as general manager of industry products and services, as well as vice president of account management, responsible for some of the firm's largest multinational clients.
Lauri hails from northern Wisconsin and began her industry career with a short stint at American Airlines before moving to the agency side of the business at Gelco Travel. She’s an avid traveler and lives (and explores the world) with her family in Northern Virginia.