2018 TravelConnect Awards

2018 News Releases

ARC Honors Travel Industry Leaders at 2018 TravelConnect Conference

Annual Awards Given for Innovation and Industry Collaboration

ARLINGTON, Va. – October 11, 2018 – Airlines Reporting Corp. (ARC) today presented its Travel Agency Representative of the Year award to Robbi Jumaa Hamida, senior vice president of agency operations at Nexion. ARC also recognized members of American Airlines’ Sales and Distribution Strategy departments, naming them Airline Representatives of the Year. The annual awards were presented at ARC’s annual TravelConnect customer conference taking place in National Harbor, Md.

With more than 20 years of experience in the travel industry, Hamida’s extensive expertise, collaborative spirit and inclusive leadership have created an enduring impact on the global air travel community. He has been an active and engaged contributor to TravelConnect, ARC’s Debit Memo Working Group and the former Agency Working Group, and he was instrumental in helping ARC build its Memo Analyzer and Agency BI data solutions.

Over the past year, American Airlines has worked together with travel agencies to create a mutually beneficial, win/win NDC incentive program. To encourage NDC adoption, American took a fresh approach that compensates travel agencies for each flight segment booked using an approved NDC connection.

ARC also presented its inaugural President’s Award to recognize an executive who helps the air travel industry connect and thrive. The first recipient was Dave Hilfman, senior vice president of worldwide sales from United Airlines. Hilfman was honored for his work as an industry unifier and for his focus on fostering positive business relationships with industry partners throughout his career.

Hillary Smith


As a leader in air travel intelligence and omnichannel retailing, ARC provides platforms, tools and insights that help the global travel community connect, grow and thrive. ARC enables the diverse retailing strategies of its customers by providing innovative technology, flexible settlement solutions and access to the world’s most comprehensive air transaction dataset. In 2019, ARC managed more than $97.4 billion in transactions between airlines and travel agencies, representing more than 302 million passenger trips. For more information, please visit arccorp.com.