Air Ticket Sales by US Travel Agencies Decline in March

2020 News Releases

Air Ticket Sales by US Travel Agencies Decline in March

Global Pandemic Continues to Impact Business and Leisure Travel

ARLINGTON, Va. – April 16, 2020 Airlines Reporting Corp. (ARC) today released data showing that ARC-accredited travel agencies experienced an 86% year-over-year decrease in air ticket sales during March amid economic shutdowns and border closures brought on by COVID-19. The consolidated dollar value of tickets sold by agencies last month totaled $1.3 billion, an $8 billion decrease when compared to March 2019.*

With domestic and global travel impacted by government actions around the world, the total number of passenger trips settled by ARC in March for its agency customers decreased 62% YOY from 29,159,102 to 11,139,536. U.S. domestic trips decreased by 59% YOY to 7.4 million, while international trips were down 67%, totaling 3.7 million. The average U.S. round-trip ticket price was down from $487 in 2019 to $377 in March 2020.

Month over month, March 2020 results reflect:

  • An 82% decline in sales, from $7.2 billion to $1.3 billion;
  • A 55% decrease in number of passenger trips; and
  • A 53% decline in U.S. domestic trips and a 52% decline in international trips.

Electronic Miscellaneous Document (EMD)** sales also showed a decrease YOY, albeit not as steep, down 48% to $4 million. EMD transaction volume decreased by 53.2% over March 2019, totaling 55,164.

More detailed information is available on ARC’s website.


ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company that possesses the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights representing 490 airlines and 230 countries and territories. Our solutions and expertise strengthen economies and enrich lives by connecting stakeholders across the travel ecosystem. For more information, visit

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Randy Spoon