US Travel Agency Air Ticket Sales Show Initial Signs of Recovery in May

2020 News Releases

US Travel Agency Air Ticket Sales Show Initial Signs of Recovery in May

Domestic Trips Gain Traction, With Slower Growth for International Trips

ARLINGTON, Va. – June 23, 2020 Airlines Reporting Corp. (ARC) today released data showing that ARC-accredited travel agencies experienced a 69% month-over-month increase in net sales from April to May 2020, showing preliminary signs of air travel recovery from the COVID-19 pandemic. Year-over-year net sales were still down 102%, with the consolidated dollar value of tickets transacted by agencies last month totaling -$198 million, compared to $9.2 billion in May 2019.*

Month over month, May 2020 results also show:

  • A 67% increase in number of passenger trips; and
  • U.S. domestic trips and international trips up 85% and 30%, respectively.

Compared to 2019, the total number of passenger trips settled by ARC in May were down 87% YOY, from 27,417,558 to 3,640,548. U.S. domestic trips decreased 84% YOY to 2.7 million, while international trips numbered 925,564, a 91% decrease YOY. The average U.S. round-trip ticket price decreased from $511 in 2019 to $353 in May 2020.

Electronic Miscellaneous Document (EMD)** sales showed a decrease YOY as well, down 81% to $1,435,567. EMD transaction volume experienced a slightly smaller decrease, down 76% YOY in April 2020, totaling 28,588.

More detailed information is available on ARC’s website.

Notes for Editors:

*Ticket Sales

  • Results are based on monthly sales data ending May 31, 2020, from 11,679 U.S. retail and corporate travel agency locations, satellite ticket printing offices and online travel agencies. Results do not include sales of tickets purchased directly from airlines.
    • Average ticket price (in USD) for a round-trip ticket settled through ARC for an itinerary that included only U.S. domestic travel.
    • Passenger trips include the total number of passengers taking a trip from one airport to another using either direct or connecting flights. Newly issued trips are added, and refunded trips are deducted to provide a net view of traveling passengers.
    • U.S. Domestic passenger trips include the total number settled through ARC where the itinerary is wholly within the U.S. International passenger trips include the total number settled through ARC where some or all of the travel occurs to airports outside the U.S. or originates outside the U.S.
    • Total sales are equal to the total amount paid for a ticket, which includes taxes and fees.

**Electronic Miscellaneous Documents (EMD)

  • Includes fees for products and services such as upgraded seats, checked luggage, an unaccompanied minor, pet-in-cabin, etc.

ABOUT ARC

ARC’s data platform is the intelligence behind air travel, connecting the industry ecosystem and powering commercial decisions for airlines and their partners. We manage the world’s most comprehensive airline ticketing dataset, comprised of over 25 billion passenger flights operated by more than 480 airlines in over 235 countries since 2015. ARC’s trusted reporting and settlement services process over $99 billion annually in U.S.-based agency air sales. ARC leads industry collaboration between airlines, agencies, corporate buyers and other partners to enable a thriving air travel retailing ecosystem. For more information, visit arccorp.com.

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Contact

Ryan Lynch
703-341-1064
Media@arccorp.com