ARLINGTON, Va. – August 12, 2021 – Airlines Reporting Corp. (ARC) is pleased to announce the completion of Iberia’s New Distribution Capability (NDC) integration with ARC’s Direct Connect Program, enabling Iberia to expand its direct distribution strategy to the U.S. and its territories. With this integration, Iberia will benefit from flexible payment and business rule options while providing a consistent settlement experience for travel agencies.
“Iberia and ARC have worked closely together to enable NDC settlement in preparation for renewed and accelerated travel demand from the U.S., Puerto Rico and Spain,” said Celia Muñoz Espín, sales strategy and EME, USA and Asia sales director. “ARC´s omnichannel strategy is a win-win for all. It allows agents to remit in the method of their choosing, with all the benefits that Interactive Agent Reporting provides, and to retain all NDC efficiencies, fare guarantees, and no fare-related agency debit memos. We are thrilled to bring NDC to our customers.”
ARC supports the full spectrum of airline distribution models in the travel agency channel. By implementing NDC with ARC, airlines have greater flexibility in managing partnerships with the travel agency community. NDC enables airlines to deliver more customized content and products to travel agencies and their customers, creating user experiences and generating offers that are more aligned with information on the airline’s website.
“ARC’s Direct Connect solution for NDC gives the travel agency community access to Iberia’s expanded offerings while providing flexible payments and business rules that uniquely fit Iberia,” said Shelly Younger, director of airline retailing strategy and head of NDC at ARC. “We appreciate Iberia’s partnership and their dedication to the project, especially during the challenging times the global travel industry has endured. We are excited to see the benefits this solution brings to Iberia, their stakeholders and their customers.”
Iberia is Spain's largest airline and leader on routes between Europe and Latin America. It belongs to the IAG airlines group and is a member of the Oneworld alliance. Its mission is to be always the best option for travel. Along with Iberia Express and Iberia Regional Air Nostrum, it flies to about 50 countries around the world from its Madrid hub. In addition to passenger transport, Iberia’s business lines include air freight, aircraft maintenance, and airport handling.
So, its customers may travel with confidence, Iberia has put in place all safety and hygiene measures at every point of customer contact, earning four stars from Skytrax for its anti-Covid-19 measures, and a rating amongst the 10 safest airlines from both Skytrax and Safe Travel Barometer and Skytrax.
As a leader in air travel intelligence and omnichannel retailing, ARC provides platforms, tools and insights that help the global travel community connect, grow and thrive. ARC enables the diverse retailing strategies of its customers by providing innovative technology, flexible settlement solutions and access to the world’s most comprehensive air transaction dataset. In 2019, ARC managed more than $97.4 billion in transactions between airlines and travel agencies, representing more than 302 million passenger trips. For more information, please visit arccorp.com.