CCWG 2017 Update

Newsroom

ARC Credit Card Working Group Reports Decrease in Fraud

Group’s Efforts Result in nearly $70 Million in Industry Savings in 2016

ARLINGTON, Va. – June 30, 2017 – The Credit Card Working Group (CCWG), led by the Airlines Reporting Corp. (ARC), is pleased to report a decline in credit card fraud for airline transactions. Representatives of the major credit card brands reported this trend at the CCWG’s annual meeting in Washington, D.C., earlier this month.

During the meeting, members of the CCWG—which brings together representatives of airlines, system providers, credit card brands, ARC and International Air Transport Association—discussed the current state of credit card transaction processing to ensure all parties support payments in a way that provides the best customer experience, prevents loss, and lowers costs. The group discussed 3D Secure technology as global distribution systems work to support its implementation for agents.

Several card brands outlined key initiatives they will explore in the coming months including upgrades to settlement data and the requirement that authorizations be obtained on refund transactions similar to what is required for sales today. In the coming months, ARC will schedule additional meetings to work through the details of what is required from a technology and process perspective to support key industry inititives.

“ARC coordinated a valuable forum for the industry to come together, hear from the credit card companies about their initiatives and work together to determine the best ways to support payments in the airline industry,” said Farelogix Ticketing and Reporting Manager Elaine Silvera. “Farelogix welcomes the opportunity to engage with these experts and other industry stake holders to gain valued insight into common challenges and proposed solutions. We look forward to exploring further avenues of collaboration and engagement with ARC to improve current processes and outcomes.”

Since the CCWG’s inception in 2015, the group has improved data integrity in the industry to ensure that transactions can be settled successfully and in a way that allows them to be eligible for interchange incentive rates and avoids card brand compliance fees. The group’s efforts resulted in a nearly $70 million savings to the industry in 2016.

About ARC:
The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with leading business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2016, ARC settled $86 billion worth of carrier ticket transactions for nearly 7,000 travel agencies with more than 12,000 points of sale. Established in 1984, ARC is an ISO 27001 certified company headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, please visit www.arccorp.com and www.twitter.com/arctalk. Have you registered for TravelConnect? October 19-20, 2017 | Washington, D.C., www.arctravelconnect.com. #TravelConnect2017

Contact:

Hillary Smith
703.341.1207
hsmith@arccorp.com

©2017 Airlines Reporting Corporation (ARC). All rights reserved.

About ARC

The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with leading business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2016, ARC settled $86 billion worth of carrier ticket transactions for nearly 7,000 travel agencies with more than 12,000 points of sale. Established in 1984, ARC is an ISO 27001 certified company headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, please visit www.arccorp.com and www.twitter.com/arctalk.