Settlement Council

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ARC Launches Settlement Council

Initial Meeting Focused on Stakeholder Requirements to Implement NDC Pilots

ARLINGTON, Va. – May 31, 2017 – Airlines Reporting Corp. (ARC) is pleased to announce the launch of its Settlement Council—a cross-functional group comprised of both strategic and operational industry thought leaders representing airlines, travel agencies and technology providers. The goal of the council is to understand the impacts of evolving airline distribution strategies on stakeholders. The council will also work to validate specific enhancements to ARC’s systems that are required to create a more flexible, higher-quality and cost effective settlement process to support the industry’s needs today and in the future.

During the Settlement Council’s inaugural meeting this month, participants explored the functionality and business process requirements for both airlines and agencies to ensure successful implementation of New Distribution Capability (NDC). This included developing a stronger shared understanding of the varying approaches with NDC being taken by airlines in the U.S. market, along with the critical operational, accounting, data and customer support requirements for both online travel agencies and travel management companies. At the request of participants, ARC will expand its settlement options, thereby enabling airlines to phase in NDC with their agency partners according to their own individual strategies.

“One of the key roles ARC plays is to bring industry stakeholders together so they may achieve their business objectives through the development of improved technology and processes,” said ARC’s Executive Vice President and Chief Operating Officer Lauri Reishus. “It’s a powerful moment: This newly instituted Settlement Council will guide us to better support our customers while also helping to shape the industry to ensure participants’ mutual success.”

In addition to its work on NDC, the Settlement Council helped ARC validate and prioritize a list of desired settlement system and process enhancements that will provide additional value for airlines and agencies. High demand enhancements include the ability to accept multiple forms of payment, expedite the reporting of exchanges, streamline access to ARC tools and deliver EMD data throughout the settlement process to improve agency reporting to corporate customers.

About ARC:
The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with leading business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2016, ARC settled $86 billion worth of carrier ticket transactions for nearly 7,000 travel agencies with more than 12,000 points of sale. Established in 1984, ARC is an ISO 27001 certified company headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, please visit www.arccorp.com and www.twitter.com/arctalk.

Contact:

Hillary Smith
703.341.1207
hsmith@arccorp.com

©2017 Airlines Reporting Corporation (ARC). All rights reserved.

About ARC

The Airlines Reporting Corporation (ARC) is the premier driver of air travel intelligence and commerce in the travel industry with leading business solutions, travel agency accreditation services, process and financial management tools and high-quality data. In 2016, ARC settled $86 billion worth of carrier ticket transactions for nearly 7,000 travel agencies with more than 12,000 points of sale. Established in 1984, ARC is an ISO 27001 certified company headquartered in Arlington, Virginia, with offices in Louisville, Kentucky, Tampa, Florida and San Juan, Puerto Rico. For more information, please visit www.arccorp.com and www.twitter.com/arctalk.