French Bee Now Accepts American Express

Effective with sales issued on Monday, June 4, 2018 (PED 06/10/ 2018), French Bee (396/BF) will begin accepting American Express as a form of payment through ARC.

TravelConnect 2018 Keynote: Dan Clay, Partner, Innovation at Lippincott

Have you wondered how today’s technology disruptions will impact your business in the future?

As customer needs change, it is essential that every business evolves to align their strategies and processes to meet the expectations, values and buying behaviors of the new digital customer.

Dan Clay, a partner at Lippincott and customer of the future expert, will share his insights on how your agency can create meaningful connections with the customer of the future and how enhancing your customer experience strategy can help build brand loyalty for years to come.

Additionally, you'll hear how various technology influences—from artificial intelligence to virtual reality—are not only changing the customer journey but are also transforming our world as a whole.

To learn more about this year’s TravelConnect program, or to register, click here.

Tip of the Week: Linking Your Document Retrieval Service (DRS) and My ARC Accounts

Did you know you can link your Document Retrieval Service (DRS) account with your My ARC account for a single login experience? Doing so eliminates the need to have separate usernames and passwords for each system. With this feature, active DRS accounts may be linked or unlinked from any active My ARC account via a "Link/Unlink" header displayed at the top of the DRS page.

Once linked, you can select "Document Retrieval System" from your My ARC tool list and immediately launch DRS. Please note that DRS Administration is not part of the link/unlink feature at this time.

For directions with screenshots on how to link your DRS and My ARC accounts, as well as other DRS FAQs, please click here.