TravelConnect 2018 Keynote: Ken Schmidt, Former Harley-Davidson Director of Communications

Travel brands are as unique as they come. With the rise of alternative business models to the surge of investments in cutting-edge technology, travel organizations of all sizes have tremendous opportunities to transform their business to align with the customer-focused trends of the future.

At TravelConnect, attendees will hear from Ken Schmidt, former director of communications at Harley-Davidson, as he reveals what it takes for any established business to position themselves to ignite customer demand, maximize sales growth, and dominate the marketplace.

After this keynote session, attendees will walk away with valuable tips and real-world insights into creating a future-proof global brand image and building a passionate customer base.

To learn more about this year’s program, or to register, click here.


Tip of the Week: Registering and Viewing Past ARC Webinars

ARC offers many webinars throughout the year on a variety of relevant topics to educate, inform and assist the travel agency community in their business. To register for these sessions go to our Events page on the ARC website; however, if you were unable to attend a recent webinar, we also have an On-Demand Webinar section on our website. You can also access past webinars by going to ARC’s home page, click on Training, and then click on On-Demand Webinars. From here, you can then choose the one that interests you — recent topics that are available include, “An Introduction to ONE Order” and “Talk NDC with British Airways.”