Air Arabia Maroc Joins ARC

Air Arabia Maroc (3O/452) will join ARC as a participating airline effective with sales on Monday, September 17, 2018 (PED 09/23/18).

Headquartered in Casablanca, Morocco, Air Arabia Maroc offers domestic and international destinations from its hubs in Agadir, Casablanca, Fez, Nador, Tangier, Marrakech, Belgium, France, Germany, Italy, Netherlands, Spain, Switzerland, Turkey, U.K. and more. Air Arabia Maroc operates a fleet of seven A320 aircraft.

Air Arabia Maroc has elected the General Concurrence method of agent appointment, whereby all ARC agents are automatically appointed as agents of Air Arabia Maroc. The airline is available on Amadeus and currently accepts cash as valid form of payment. Credit Cards will be added in the near future.

For inquiries, reservations, or sales information, contact the offices listed below:

Air Arabia Maroc USA
703 Waterford Way, Ste. 785
Miami, FL 33076
Phone: 877-953-8521

OneJet Suspends ARC Processing

ARC has learned that OneJet (528/JI) ceased operations and has, therefore, inhibited the processing of sales transactions and cash refunds in Interactive Agent Reporting (IAR). ARC will continue to support the processing of credit card refunds until otherwise notified. For more information, please contact OneJet at 1-844-663-5381 or visit

September is ARC Fraud Awareness Month

Payment fraud is a rapidly growing problem, costing U.S. travel agencies millions of dollars per year. How much is fraud hurting your agency’s bottom line?

To help you combat fraud, ARC has teamed up with a group of international participants to bring you ARC Fraud Awareness Month. Throughout the month of September, we will host a series of dynamic webinars on fraud prevention, with presenters from law enforcement, the private sector and ARC. These webinars will provide insights into current fraud trends, the cost to your business, and practical tips and tools to protect your agency.

With subjects ranging from the Dark Web to security, ARC Fraud Awareness Month will be a rich resource for your agency. A mix of live and recorded webinars makes it easy for you and your teams to participate.


Tip of the Week: Be Aware of Common Schemes Used by Fraudsters

Fraudsters are often creative in the schemes they devise to take advantage of travel agents’ propensity to go above and beyond to help their customers. The information that fraudsters provide to travel agents makes them appear as legitimate customers with plausible reasons for ordering tickets with close-in departure dates. Fraudsters can create a compelling story as to why an agent should help them or may create a sense of urgency to get the agent to lower their guard and get tickets issued. Once tickets are issued, the fraudsters alert their customers that they are ready to travel.

Click here to view schemes commonly employed by fraudsters such as social engineering schemes, ownership change schemes, and others. If you need assistance in identifying and preventing possible fraudulent activities, please contact ARC's Fraud Prevention team at or 1-855-358-0393.