California Pacific Airlines No Longer Accepts American Express

Effective with sales beginning Monday, September 17, 2018, California Pacific Airlines (920/4A) no longer accepts American Express as a form of payment through ARC.

Join Us for the Final Week: September is ARC Fraud Awareness Month

Payment fraud is a rapidly growing problem, costing U.S. travel agencies millions of dollars per year. How much is fraud hurting your agency’s bottom line?

To help you combat fraud, ARC has teamed up with a group of international participants to bring you ARC Fraud Awareness Month. Throughout the month of September, we will host a series of dynamic webinars on fraud prevention, with presenters from law enforcement, the private sector and ARC. These webinars will provide insights into current fraud trends, the cost to your business, and practical tips and tools to protect your agency.

With subjects ranging from the Dark Web to security, ARC Fraud Awareness Month will be a rich resource for your agency. A mix of live and recorded webinars makes it easy for you and your teams to participate.


For more information about ARC Fraud Prevention resources, click here.

TravelConnect 2018 Panel: Technology Investments to Transform Air Travel

New technology investments have presented the global air travel community with immense opportunities to transform the way travel organizations will grow and thrive in the future.

Moderated by Hans Brechbühl of Tuck School of Business at Dartmouth, this insightful panel of air travel leaders from ARC, Amadeus, FROSCH Travel and United Airlines, will have an in-depth discussion about how airlines, travel agencies and their critical partners are leveraging new technology to improve processes, expand capabilities and create a more efficient air travel distribution ecosystem.

Discover how investing in technology enhancements can better prepare your business for the full-scale transformations that will alter the way you do business and ultimately, transform the way your customers travel.

To learn more about the speakers, or to register for the conference, click here.

Tip of the Week: Detecting a Digitally Altered Image

Many agents request that new clients send email images of the cardholder’s driver’s license/passport and images of the front and back of the credit/debit card as proof of the client’s identity and payment information. Unfortunately, fraudsters are often adept at digitally altering such documents to make themselves appear legitimate. Though agents receive these emailed document images, it does not provide relief from potential chargebacks because the document images may be altered.

To view suggestions on how to detect digitally altered images, including examples, click here. If you suspect a customer has emailed altered documents, contact ARC Fraud Prevention at 855-358-0393 or