Final Deletion of OneJet

Final deletion of OneJet (528/JI) from ARC will be effective Monday, October 29, 2018 (PED 11/04/18). Please submit any outstanding credit card refund transactions prior to that date. For more information, please contact OneJet at 1-844-663-5381 or visit

Sun Country Airlines Now Accepts UATP

Effective with sales issued on Monday, October 22, 2018 (PED October 28, 2018), Sun Country Airlines (337/SY) will begin accepting UATP as a form of payment through ARC.

Important Update Regarding Agency Contact Information

On Thursday, October 25, 2018, those with access to the ARC's Accreditation Web Portal (AWP) as a Home Office, a Corporate Travel Office or an Independent Office will see a pop-up window requesting updated contact information when signing into My ARC.

ARC is implementing this feature to collect more specific contact information for agencies, thus allowing for more effective communication. This enhanced contact information will ensure the right people receive the most relevant information, and it will help our partners more effectively manage their business relationships with the travel agency community.

It is important to complete the contact information for each role to ensure the most effective communication with your agency for important business needs such as chargebacks, debit memos, agency operations and more.

Thank you for taking the time to update this valuable contact information. ARC and our participating airlines look forward to better servicing your agency by more effectively communicating important updates to the correct contact.

If we can help in any way, please contact the ARC Customer Care Center at 1-855-816-8003 or

2018 Quarterly Transaction Fees – Third Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. The below chart outlines the tiered fee structure. A separate debit representing this fee will be drawn against your ARC designated bank account on October 25, 2018. Only one draft will be issued for consolidated drafting agents. Note: Agencies with fewer than 1,000 transactions per quarter will not be assessed transaction fees.

Number of transactions per quarter

Price per transaction

Tier 1

1,000 - 2,249,999M


Tier 2

2.25M - 5.999M


Tier 3

6M or more


Tip of the Week: Changing Your Business Entity Type without Adding a New Owner

If you are changing your entity type (e.g., Corporation, Sole Proprietorship) but not adding a new owner, you will need to notify ARC of an ownership change. Under the Agency Reporting Agreement (ARA), this is a Type 3 Ownership Change (Entity Structure Change). The form that needs to be mailed to ARC is available by clicking here. You will also need to update or replace your Financial Instrument to reflect the new ownership. You can view other types of Ownership Changes by clicking here and selecting the Ownership radio button.