ARC Holiday Information

ARC’s offices will be closed on Tuesday, December 25, 2018, and Tuesday, January 1, 2019, in observance of Christmas and New Year’s Day.

Holiday Ticket Modification/Voiding Schedule

The GDS void/IAR reconciliation dates for tickets issued on Monday, December 24, 2018, will be extended until Wednesday, December 26, 2018. The GDS void/IAR reconciliation dates for tickets issued on Monday, December 31, 2018, through Tuesday, January 1, 2019, will be extended until Wednesday, January 2, 2019.

Sales Report Submission

Weekly sales reports for PED 12/23/18 must be authorized by 11:59 p.m. EST on Wednesday, December 26, 2018, and weekly sales reports for PED 12/30/18 must be authorized by 11:59 p.m. EST on Wednesday, January 2, 2019.

Emergency Document Orders

The RR Donnelley warehouse will be closed on Tuesday, December 25, 2018. Orders should be placed by 4 p.m. EST on Thursday, December 20, 2018, for delivery on Friday, December 21, 2018. Second-day delivery should be placed by 4 p.m. EST on Wednesday, December 19, 2018, for delivery on Friday, December 21, 2018.

The RR Donnelley warehouse will be closed Tuesday, January 1, 2019. Orders should be placed by 4 p.m. EST on Thursday, December 27, 2018, for delivery on Friday, December 28, 2018. Second-day delivery should be place by 4 p.m. EST on Wednesday, December 26, 2018, for delivery on Friday, December 28, 2018.


Air Côte d'Ivoire Joins ARC

Air Côte d'Ivoire (HF/483) will join ARC effective with sales on Monday, December 17, 2018 (PED 12/23/18).

Air Côte d'Ivoire operates domestic flights from its hub in Abidjan, Côte d'Ivoire to Odienné, Korhogo, Man, Bouaké and San-Pédro as well as regional flights to Monrovia, Conakry, Dakar, Bamako, Ouagadougou, Accra, Lomé, Cotonou, Abuja, Lagos and more. Also, in cooperation of a codeshare arrangement with Ethiopian Airlines, Air Côte d'Ivoire offers three weekly flights on the long-haul route of Newark-Abidjan that is operated by Ethiopian Airlines.

Air Côte d'Ivoire operates a fleet of 10 aircraft, including six of the Airbus A320 family and four Bombardiers. The airline has elected the general concurrence method of agent appointment, whereby all ARC agents are automatically appointed as agents of Air Côte d'Ivoire. The airline is available on Amadeus and Galileo. Currently, Air Côte d'Ivoire only accepts cash a as valid form of payment.

For inquiries, reservations, or sales information, contact the offices listed below:

Air Côte d'Ivoire USA

420 Lexington Ave., Ste. 358-360

New York, NY 10170

Phone: 201-484-8036

Email: aircotedivoire@airlinepros.com

Website: https://www.aircotedivoire.com/


IAR Now Accepts Commission Rate Percentages in Any Increment

Interactive Agent Reporting (IAR) has been enhanced to accept commission rate percentages of any increment. Prior to this change, IAR restricted the commission rate to a whole number with or without half percent increments, such as 3 percent, 3.5 percent, 4 percent, etc. Now, you may issue tickets in your GDS with an odd commission percentage rate, such as 3.6 percent, and IAR will accept that commission rate. You will no longer receive the “Error – Invalid Commission Percentage” message. IAR converts any commission rate percentage into the dollar amount equivalent in IAR list displays and on a transaction’s financial details page.

Note: The maximum commission percentage rate that may be entered remains at 40 percent, however, a commission can be any dollar amount as long as it does not exceed the base fare of the transaction (or USD equivalent fare).


2019 ARC Annual Agent Fees

The 2019 annual agent location fee of $225 will be collected for each of your office locations via electronic draft from your designated bank account on January 24, 2019. It will appear on your bank statement as "ARC Core Participation Fee."

A separate draft of $225 will be issued for each active branch agency and Satellite Ticket Printer (STP) location on record as of January 5, 2019. For consolidated drafting agents, only one draft will be assessed for all of your ARC approved locations.


Tip of the Week: IAR Financial Detail List Print/Save Option

The Print/Save button for the IAR LF-Financial Detail list type on the IAR home page allows agencies with multiple locations the option to create a report output that lists the individual sales report financial details for each of their locations. It works just as it does for the LS-Financial Summary and LC–List Counts list types on the IAR home page.

The current LF-Financial Detail screen will continue to display the sales report financial details in a vertical view for a single location or a summarized total of all locations under a HOL or a branch host. Only the output delivered via the Print/Save button will produce a list of sales report financial details for multiple locations in a horizontal view in either a spreadsheet or text format.

To produce the output, follow these steps on the IAR home page:

  1. Select the LF-Financial Detail option from the List Type drop-down box.
  2. Enter ALL in the ARC# field and the specific PED date (i.e. 16DEC18) in the PED field.
  3. Select either the Save List in Spreadsheet Format or Save List in Text Format option and then, press the PRINT/SAVE button.
  4. A download pop-up will appear prompting you to either open or save the resulting file.

The LF-Financial Detail output will follow the standard hierarchy for agency family relationships associated with the active IAR user:

  • Standard (Default view) – ability to view that location plus all subordinate branches and STP locations
  • Home Office Location (HOL) – ability to view just the HOL or the HOL plus all its branches
  • Branch – ability to view just that branch location or that location plus all of that branch’s STP locations
  • Access Groups – ability to view agency-created ARC# Access Groups of locations outside of the standard default view (ability to view only specific locations chosen by an IAR Administrator)

The resulting output will display the financial details for the selected locations in a horizontal list under the following column headers:

ARC#, Status, PED, Cash Sales, Cash Refunds, Net Adjust., AAD, Net Cash, Credit Sales, Credit Refunds, Net Credit, Total Fares, Total Taxes, Total Penalties, Total Exchange Adjustments, Total Sales, Net Cash, Total Commission and Net Remittance

For more IAR resources, please visit ARC’s Self-Paced Training Knowledge Center.

Example:

Result: