ARC Holiday Information
ARC’s offices will be closed on Tuesday, December 25, 2018, and Tuesday, January 1, 2019, in observance of Christmas and New Year’s Day.
Holiday Ticket Modification/Voiding Schedule
The GDS void/IAR reconciliation dates for tickets issued on Monday, December 24, 2018, will be extended until Wednesday, December 26, 2018. The GDS void/IAR reconciliation dates for tickets issued on Monday, December 31, 2018, through Tuesday, January 1, 2019, will be extended until Wednesday, January 2, 2019.
Sales Report Submission
Weekly sales reports for PED 12/23/18 must be authorized by 11:59 p.m. EST on Wednesday, December 26, 2018, and weekly sales reports for PED 12/30/18 must be authorized by 11:59 p.m. EST on Wednesday, January 2, 2019.
Emergency Document Orders
The RR Donnelley warehouse will be closed on Tuesday, December 25, 2018. Orders should be placed by 4 p.m. EST on Thursday, December 20, 2018, for delivery on Friday, December 21, 2018. Second-day delivery should be placed by 4 p.m. EST on Wednesday, December 19, 2018, for delivery on Friday, December 21, 2018.
The RR Donnelley warehouse will be closed Tuesday, January 1, 2019. Orders should be placed by 4 p.m. EST on Thursday, December 27, 2018, for delivery on Friday, December 28, 2018. Second-day delivery should be place by 4 p.m. EST on Wednesday, December 26, 2018, for delivery on Friday, December 28, 2018.
Fraud Alert: Card-Not-Present Fraud – Social Engineering
Recently, ARC identified an increase in Card-Not-Present (CNP) fraud. The fraudster claims to be from or have an affiliation with the local chamber of commerce. Also, this person has made claims of being with a local university and has expressed a need to travel due to a family emergency.
ARC would like to inform the travel community of these ongoing schemes, and we urge you to be vigilant this holiday season. For tips and guidance on how to protect your agency against these type of schemes and more, please see ARC’s Fraud Prevention Best Practices.
If you suspect fraud and want assistance to assess the risk, contact ARC's Risk Management team at 855-358-0393, 703-816-8137 or stopfraud@arccorp.com.
Tip of the Week: How to Access the 2019 ARC Agency Fees Document
The 2019 ARC Agency Fees document is now available. This document contains a list and description of ARC settlement and membership fees for 2019 as well as a projected collection schedule. You can obtain the document by visiting ARC’s website, click on Support and then, under ARC Resources, click on 2019 ARC Agency Fees. The document is also available here.