Air Vanuatu Joins ARC

Air Vanuatu will join the ARC as a participating carrier effective with sales on April 8, 2019 (PED 04/14/19).

With headquarters in Port Vila, Air Vanuatu operates domestic and international scheduled flights to Australia, New Zealand, Fiji, New Caledonia as well as code share services to Solomon Islands and Papua New Guinea.

Air Vanuatu operates a mix fleet of 737-800, ATR 72 and De Havilland Twin Otters on its network.

Air Vanuatu has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Air Vanuatu. The airline currently accepts cash as valid form of payment.

For inquiries, reservations, or sales information, contact the offices listed below:

Air Vanuatu (Operations) Ltd

C/O APG North America LLC

1120 Avenue of the Americas

Suite 4108

New York, NY 10036

Phone: (800) 380-6541

Email: TBC /

2019 Quarterly Transaction Fees – First Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. See the chart below outlining this tiered fee structure. Note: Agencies with fewer than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against your ARC designated bank account on or after April 25, 2019. Only one draft will be issued for consolidated drafting agents.

Number of Transactions per Quarter

Price per Transaction

Tier 1

1,000 – 2,249,999


Tier 2

2.25 – 5.999 M


Tier 3

6 M or more


Tip of the Week: Inactive Memos in ARC Memo Manager

Airlines have the ability to set an age limit for their memos. If no action is taken on the memo within the specified timeframe, the memo becomes inactive. When a memo is in an inactive state, you will not be able to dispute it. The airline does have the ability to, at their discretion, reactivate memos that have become inactive.

Even if the memo is in an inactive status, you can still make a payment on it. To make the payment, simply click the Pay button located at the top of the Memo Details page. Then, the memo will change to an “Open – Payment Pending” status, and you can process like any other memo in that status.