ARC’s Memorial Day Holiday Schedule

ARC’s offices will be closed on Monday, May 27, 2019, in observance of Memorial Day; therefore, agencies will have one extra day to finalize their IAR sales reports. All sales reports for PED 05/26/19 must be authorized by midnight EDT on Wednesday, May 29, 2019.

Transactions issued in the GDS Friday, May 24, through Sunday, May 26, may be voided in the GDS or IAR until Tuesday, May 28 EDT.

Transactions issued in the GDS Friday, May 24, through Sunday, May 26, may be modified in IAR until Tuesday, May 28 EDT.

ARC’s Customer Care Center will reopen on Tuesday, May 28, 2019. The office hours for that week will be:
Tuesday-Wednesday: 9 a.m.-9 p.m. EDT
Thursday-Friday: 9 a.m.-7:30 p.m. EDT

Air Tanzania Joins ARC

Air Tanzania will join ARC as a participating airline effective with sales on May 20, 2019 (PED 05/26/19).

Air Tanzania, “The Wings of Kilimanjaro,” is the flag carrier of Tanzania headquartered in Dar es Salaam. Its hub is Julius Nyerere International Airport. Air Tanzania operates domestic scheduled flights between Dar es Salaam, Zanzibar, Kilimanjaro, Mwanza, Mbeya, Kigoma, Dodoma, Iringa, Mtwara and Bukoba. Other scheduled destinations include Lusaka, Harare, Bujumbura, Entebbe and Comoros, along with new routes to Johannesburg, South Africa, and Mumbai, India, launching in June and July of this year.

Air Tanzania operates Boeing 787, Airbus A220-300 and Bombardier DH-8 Q400.

Air Tanzania has elected the general concurrence method of agent appointment, whereby all ARC agents are automatically appointed as agents of Air Tanzania. Air Tanzania will accept cash as valid form of payment, but will add credit cards in the near future.

For inquiries, reservations or sales information, contact the offices listed below:

Air Tanzania
ATC House, Ohio Street
P.O. Box 543
Dar es Salaam, Tanzania
Phone: +255-222-112-348

1120 Ave. of the Americas
Suite 4108
New York, NY 10036
Phone: 800-380-6541

7950 N.W. 53rd St.
Suite 333
Doral, FL 33166
Phone: 800-380-6541

11755 Wilshire Blvd.
Suite 1250
Los Angeles, California, 90025
Phone: 800-380-6541

Final Deletion of WOW Air

ARC will move forward with the final deletion of WOW Air (WW/377) effective Monday, May 27, 2019 (PED 06/02/19). Please submit any outstanding cash refunds in your IAR report prior to the deletion date.

Great Lakes Aviation (846/ZK) no longer accepts UATP

Effective with sales beginning Monday May 20, 2019, Great Lakes Aviation (846/ZK) will no longer accept UATP as a form of payment through ARC.

TravelConnect 2019 Keynote: Quantitative Futurist Amy Webb

As one of America’s leading quantitative futurists, Amy Webb’s unmatched strategic foresight has helped organizations of all shapes and sizes prepare for complex futures.

Webb is a professor at NYU Stern School of Business and the founder of the Future Today Institute. She is the author of three renowned books, including The Big Nine: How The Tech Titans and Their Thinking Machines Could Warp Humanity. Her future-forecasting work has been featured in Inc. Magazine, The New York Times, Harvard Business Review, The Wall Street Journal, Fast Company, CNN, NPR and more.

After her keynote session, attendees will walk away with valuable insights into what emerging technology trends travel organizations need to prioritize in this evolving distribution landscape and how to strategically prepare their businesses for the future. To learn more about Webb, or to register for TravelConnect, click here.

Tip of the Week: Reconciling the IAR Sales Report

ARC highly recommends that travel agencies reconcile their IAR sales reports on a daily basis. The sales report should have a final reconciliation performed prior to sales report authorization/submission. The following steps will facilitate this process:

  • Verify that all documents and voids are correctly listed in the IAR sales report.
  • Correct any errors.
  • Verify that all transactions were legitimately issued by your agency (to guard against unauthorized ticketing).
  • Verify all commission amounts.
  • Verify that all refund and exchange transactions are accurate and that their values include any penalty information (if applicable).
  • Verify cash and credit totals.
  • Verify the net remit amount.

You can also view more information on IAR in Section 5 of the Industry Agents’ Handbook.