LC Perú Voluntary Deletes from ARC

LC Perú (W4/107) will voluntarily delete from ARC effective Monday, July 29, 2019 (PED 08/04/19). Please submit any outstanding W4/107 transactions, including refunds, to your IAR report prior to the deletion date. For more information, please see the LC Perú website.

Now Live: The Full TravelConnect 2019 Agenda

The future of travel distribution is a personalized experience across all channels, within all contexts — across the traveler’s entire journey. At TravelConnect, ARC brings together many of the industry’s brightest minds to discuss the future of travel distribution and retailing, and how it will transform the traveler’s experience. This year’s program features a stellar lineup of travel industry leaders, who will share their expertise in keynotes, panels and a new series of quick, energized sessions: Trip Talks. To see the full agenda, or to register for TravelConnect, click the buttons below.


2019 Quarterly Transaction Fees – Second Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. See the chart below outlining this tiered fee structure. Note: Agencies with fewer than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against your ARC designated bank account on or after July 25, 2019. Only one draft will be issued for consolidated drafting agents.

Number of Transactions per Quarter

Price per Transaction

Tier 1



Tier 2

2.25-5.999 M


Tier 3

6 M or more


Thought Leadership: The Integrated Future of Air Travel Retailing

ARC’s Executive Vice President and Chief Operating Officer, Lauri Reishus, shares ARC’s vision for a more consistent, omni-channel experience for corporate travelers.


Tip of the Week: Why Was My ARC User Account Deleted?

Are you unable to access your My ARC account? Any My ARC account with access to ARC tools containing sensitive data, including Accreditation, Agent's Choice, Document Ordering System (DOS), Document Retrieval Service (DRS), IAR and Memo Manager, is automatically deleted after 150 days of no activity for your data protection.

Payment Card Industry (PCI) security standards requires you to access your account and change your password every 90 days when you have access to sensitive data. A My ARC account with access to sensitive data and with no log in attempts made, will go through a series of statuses before it is automatically deleted. Note that a reminder email is sent to you before each status change:

  • 90 Days (Inactive status) – Access is locked.
  • 120 Days (Suspended status) – Access is locked and suspended.
  • 150 Days (Deleted status) – The account is automatically deleted.

If you do not have access to any ARC tools that contain sensitive data, your My ARC password will never expire and your account will never be automatically deleted. However, it is strongly recommended that all My ARC users log in at least once a month to maintain an active account status.

If you are unable to access your My ARC account for any reason, you may attempt to reset your password by clicking on the Reset a Forgotten Password link found on My ARC.

If your account has been suspended or deleted, please contact your administrator in order to restore access. If you do not know who the administrator is, please click on the Find Your Administrator link found on My ARC.