September is ARC Fraud Awareness Month

Payment fraud is a growing problem, costing travel agencies millions of dollars per year.

To help you combat fraud, ARC has teamed up with a group of domestic and international experts to bring you ARC Fraud Awareness Month. Throughout September, ARC will feature a series of webinars featuring guest presenters from law enforcement, the private sector, as well as agency and airline peers. These experts will provide insights into current fraud trends and the true cost of fraud on your business. Webinars will introduce practical tips and tools you can use to protect your agency.

The ARC Fraud Awareness Month webinar series is an online forum with live webinars — and they’re all free, making it easy for you and your teams to participate.

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Meet the Featured Speakers of TravelConnect 2019

Hear from some of the world’s most sought out travel leaders, innovators and influencers who will share their industry insights and knowledge at TravelConnect on October 3-4 at the Lansdowne Resort and Spa in Leesburg, Va.

With more than 35 hours of dedicated educational content and networking opportunities at your fingertips, this year’s agenda is filled with a dynamic lineup of keynotes, panels and a new series of quick, energized sessions: Trip Talks.

Don't miss this opportunity to hear from these featured speakers:

  • Scott Kirby, President, United Airlines
  • Bonny Simi, President, JetBlue Technology Ventures
  • Amy Webb, Quantitative Futurist, Future Today Institute
  • Jeff Katz, Founder and Chief Executive Office, Journera
  • Dave Harvey, Vice President, Southwest Business, Southwest Airlines
  • Wayne Best, Chief Economist, Visa Inc.
  • Rafat Ali, Chief Executive Officer and Founder, Skift
  • Jackie Lamping, Vice President of Marketing, Sojern

Come with your questions, as attendees will have the opportunity to participate in a few Live Q&A sessions and so much more. Reserve your seat for $299 to unlock your full conference experience today.

Register Now

ARC Connects Southwest Airlines with the Corporate Travel Community

ARC is proud to partner with Southwest Airlines to expand its corporate travel distribution strategy. The airline plans to offer corporate booking capabilities in the GDS channel by mid-2020.

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Tip of the Week: How to Detect if You Have Received a Digitally Altered Image

Many agents request that new clients email images of the cardholder driver’s license, passport and images of the front and back of the credit/debit card as proof that the client information is real. Unfortunately, fraudsters are often adept at digitally altering such documents to make themselves appear legitimate. Though agents receive these emailed document images, it does not provide relief from potential chargebacks because the document images may be altered.

Click here to view suggestions on how to detect digitally altered images, including examples.

If you suspect a customer has emailed altered documents, contact ARC’s Fraud Prevention Team at 855-358-0393 or