ARC’s Thanksgiving Holiday Hours

In celebration of the Thanksgiving holiday, ARC's offices will be closed on Thursday, November 28, and Friday, November 29. Agencies and CTDs will not have an extra day to prepare the sales report for PED 12/01/19. Your weekly sales report must be authorized by 11:59 p.m. EST on Tuesday, December 3.

The GDS/IAR void date for transactions issued Wednesday, November 27, through Sunday, December 1, is Monday, December 2.

The RR Donnelley warehouse will be closed on Thursday, November 28, and Friday, November 29. Emergency document orders placed Wednesday, November 27, before 4 p.m. EST will ship same-day and arrive on Monday, December 2. Second-day orders placed on Wednesday, November 27, before 4 p.m. EST will arrive Tuesday, December 3. Please place your document order early to avoid delays.

Tip of the Week: Submitting the IAR Sales Report

Once you have verified and reconciled your agency’s sales report, you may authorize and submit it. The ability to authorize/submit the sales report is reserved only for those agents with an IAR user role that includes access to the authorize/submit function.

The IAR Sales Report must be authorized and submitted no later than midnight Tuesday Eastern Time following the sales reporting period ending date (PED). If Monday or Tuesday is an ARC-recognized holiday, the report should be submitted no later than midnight Wednesday Eastern Time.

A sales report can be authorized and submitted even if it contains an error. However, any transaction with a status of “error” will be moved or rolled over to the next open sales report once the sales report has been authorized and the sales report deadline has passed.

To submit a sales report, on the IAR homepage, select the check box next to the desired ARC number and click the AUTH/SUBMIT button. Once the sales report is authorized and submitted, IAR displays a confirmation screen back to the authorizing agent listing the date and time of authorization/submission as well as the sales report confirmation number.