Interjet No Longer Accepts UATP
Effective immediately, Interjet (4O/837) no longer accepts UATP as a form of payment through ARC.
TAME No Longer Accepts Credit Card Refunds
ARC has learned that TAME Airlines (EQ/269) is no longer processing credit card refunds. Therefore, ARC has restricted credit card refunds in IAR, but will continue to process cash refunds until cash reserves are exhausted.
Please see TAME’s website for more information.
ARC’s COVID-19 Resources for Travel Agencies
ARC is providing access to several resources to help the travel community manage the impacts of COVID-19. These resources can be accessed here.
This list of resources includes:
- Weekly air travel data updates
- Airline refund and exchange information
- Debit memo and chargeback guidelines
- Airline ticket validity extension information
Fraud prevention resources
ARC Extends Risk Check Free Access Offer
ARC is extending the deadline for travel professionals to sign up for free use of its global fraud-mitigation tool, ARC Risk Check. New users can use ARC Risk Check free for two months starting the date you enroll, which must be before the close of business on June 30, 2020.
Listen to the latest fraud prevention webinar to hear about ARC Risk Check.
Get details on the ARC Risk Check free access program.
Tip of the Week: How Can I Verify if an MCO has been Exchanged?
When a Miscellaneous Charge Order (MCO) has been exchanged, ARC's Document Retrieval Service (DRS) will display the associated new exchange transaction information. In addition to the MCO’s original issue information, DRS will list the new document number for which the MCO was exchanged, the issue date of the exchange and the Period Ending Date (PED). An unused MCO will be displayed in DRS only with its original issue information in a single row of data. Please note that DRS will not be updated or reflect usage when the MCO is used directly with the airline.