Better Manage Travel Agency Accreditation with ARC’s New Tool 

On October 21, 2020, agency change requests and account maintenance will be made through ARC’s new accreditation tool developed in conjunction with the travel agency community. Requests that previously required phone calls or emailing forms will now be self-service, such as updating an address, adding staff, designating a new home office location (HOL) or adding a branch.

The new accreditation tool is easily accessible from any device, including tablets and mobile phones, at any time, enabling agencies to manage their accreditation with ARC even outside normal business hours.

Learn more about these improvements and view the FAQ on the ARC blog.

ARC will also host “An Overview and Demo of the New ARC Agency Accreditation Tool,” a pair of training webinars to walk through the improvements:

• October 14, 2020, 2 p.m. EDT - Register Here
• October 22, 2020, 2 p.m. EDT - Register Here

Note: The same presentation will be given during each webinar time slot. You are welcome to attend both.

Air Belgium Joins ARC

Air Belgium (KF/142) will join ARC as a participating carrier effective with sales on September 28, 2020 (PED 10/04/2020).

With headquarters in Mont-Saint-Guibert, Belgium, Air Belgium operates long haul scheduled flights between Brussels South Charleroi Airport, Belgium, and Fort-de-France/Pointe-à-Pitre/Curaçao in the Caribbean as well as between Brussels Zaventem, Belgium and Mauritius. Air Belgium has planned several scheduled routes opening between Belgium and the USA as from the second half of 2021.

Air Belgium currently operates a fleet of 4 Airbus A340-300 aircraft.

Air Belgium has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents. Air Belgium will only accept cash as form of payment for the time being.

For inquiries, reservations, or sales information, contact the offices listed below:

• Philippe Wilmart, Chief Commercial Officer
• M. +32 487 73 34 31
• Rue Emile Francqui 7, 1435 Mont-Saint-Guibert, BELGIUM

2020 Quarterly Transaction Fees – 3rd Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. See the chart below outlining this tiered fee structure. Note: Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against your ARC designated bank account on or after October 22, 2020. Only one draft will be issued for consolidated drafting agents.

Tip of the Week: Addressing the IAR Error Message "Inaccessible Sales Report"

When authorizing and submitting your weekly sales report, you may get the error message “Inaccessible Sales Report.” Do not be alarmed if you receive this message as there is nothing wrong with your report.

All you must do is close Interactive Agent Reporting (IAR) using the “Close IAR” link in the upper right-hand corner of the IAR sales report screen; then open IAR again. You should then be able to authorize and submit your sales report.

For example, do you know what to do if you encounter the error Retry Later – Document in Use while using IAR? ARC has a self-paced Training/Knowledge Center available on our website that houses short videos and reference guides designed to quickly help answer that question or any other you may have around a different subject matter.

We invite you to check out the growing list of video tutorials available by clicking here.