Better Manage Travel Agency Accreditation with ARC’s New Tool 

On October 21, 2020, agency change requests and account maintenance will be made through ARC’s new accreditation tool developed in conjunction with the travel agency community. Requests that previously required phone calls or emailing forms will now be self-service, such as updating an address, adding staff, designating a new home office location (HOL) or adding a branch.

The new accreditation tool is easily accessible from any device, including tablets and mobile phones, at any time, enabling agencies to manage their accreditation with ARC even outside normal business hours.

Learn more about these improvements and view the FAQ on the ARC blog.

ARC will also host “An Overview and Demo of the New ARC Agency Accreditation Tool,” a pair of training webinars to walk through the improvements:

Note: The same presentation will be given during each webinar time slot. You are welcome to attend both.

2020 Quarterly Transaction Fees – 3rd Quarter

This is a reminder about the agent/CTD transaction fee that is assessed on a quarterly basis. See the chart below outlining this tiered fee structure. Note: Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against your ARC designated bank account on or after October 22, 2020. Only one draft will be issued for consolidated drafting agents.

Number of Transactions per Quarter

Price per Transaction

Tier 1

1,000 – 2,224,999


Tier 2

2.225M – 5.999M


Tier 3

6M or more


Tip of the Week: Reconciling the IAR Sales Report

ARC strongly recommends that IAR sales reports be reconciled daily. The sales report should have a final reconciliation performed prior to sales report authorization/submission. The following steps will facilitate this process:

  • Verify all documents and voids are correctly listed in the IAR sales report.
  • Correct any errors.
  • Verify that all transactions were legitimately issued by your agency (to guard against unauthorized ticketing).
  • Verify all commission amounts.
  • Verify that all refund and exchange transactions are accurate and that their values include any penalty information (if applicable).
  • Verify cash and credit totals.
  • Verify the net remit amount.

You can also view more information on IAR in Section 5 of the Industry Agents’ Handbook.