Presidents Day Holiday Information

ARC offices will be closed Monday, February 15, 2021, in observance of Presidents Day.

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued from Friday, February 12, 2021, to Sunday, February 14, 2021, will be extended until Tuesday, February 16, 2021.

Sales Report Submission

Weekly sales reports for PED 02/14/21 must be authorized by 5 p.m. EST on Wednesday, February 17, 2021.

ARC’s Customer Care Center will be open on Tuesday, February 16, 2021, the office hours for the week will be:

  • Monday, February 15: Closed
  • Tuesday, February 16: 9 a.m. to 9 p.m. EST
  • Wednesday, February 17: 9 a.m. to 9 p.m. EST
  • Thursday, February 18: 9 a.m. to 7:30 p.m. EST
  • Friday, February 19: 9 a.m. to 7:30 p.m. EST

Aerogal Voluntarily Deletes From ARC

Aerogal (2K/547) will voluntarily delete from ARC effective today, Monday, February 1, 2021 (PED 02/07/2021).

Should you have any questions, please visit their website at https://www.avianca.com/us/en/.


Lacsa Airlines Voluntarily Deletes From ARC

Lacsa Airlines (LR/133) will voluntarily delete from ARC effective today, Monday, February 1, 2021 (PED 02/07/2021).

Should you have any questions, please visit their website at https://www.avianca.com/us/en/.


Tip of the Week: ARC Status Dashboard

Notification of scheduled maintenance and unexpected system outages impacting any of ARC’s products and tools will be communicated via the Status Dashboard. You can also check the current system status of a variety of ARC tools and services, including IAR, DRS and My ARC, as well as any active incidents and the resolution of incidents. The ARC Status Dashboard is always available, even in the unlikely event that all ARC systems are down.

You can access the ARC Status Dashboard at arccorp.statusdashboard.com.

It can also be accessed by clicking ARC System Status in the footer of the ARC homepage.

To register to receive advanced email notifications of upcoming ARC scheduled system maintenance and real time email alerts when ARC's systems encounter unexpected delays or outages, select Subscribe from the ARC Status Dashboard home page. You will be prompted to enter your email address and to select the services for which you would like to receive email alert notifications. You may also subscribe to the alerts directly by clicking here.