ARC Terminates Air Namibia (SW/186)
ARC has moved forward with the final termination of suspended airline Air Namibia (SW/186) effective Friday, March 12, 2021 (PED 03/14/21). Therefore, ARC has inhibited the processing of all transactions in IAR.
For more information, please contact Air Namibia at callcentre@airnamibia.aero or visit their website www.airnamibia.com.
Upcoming My ARC Extended System Outage
My ARC will be unavailable on Sunday, March 21, 2021, from 1 a.m. until 7 a.m. EDT to perform system maintenance and software updates. You will be unable to access My ARC, including any of its tools or products, during this extended outage.
ARC realizes that any system outage is an inconvenience to you, and we apologize for the impact this may have on your work with ARC tools and products. This advance notice is intended to provide adequate time to make any necessary schedule adjustments. Sunday dates are typically selected for this type of maintenance to minimize the impact to My ARC users, considering Sunday is the day of the week which has the lowest amount of activity.
Your understanding and patience are appreciated as we ensure ARC systems are maintained and updated. Please share this information with others in your organization that may be impacted by this scheduled outage.
Tip of the Week: When Does ARC Auto Submit an IAR Sales Report?
When an IAR sales report does not contain any transactions (has no activity) and has not been authorized/submitted by the standard Tuesday 11:59 p.m. EDT deadline (or Wednesday 11:59 p.m. EDT during a week with an ARC-recognized Monday holiday), ARC will automatically submit a "No Sales" report on your behalf.
ARC auto submission of a "No Sales" report may only occur when all previous weeks' sales reports have already been authorized and submitted. All financial information on the Authorize and Submit screens of a "No Sales" report will reflect $0.00.
This ARC auto submission takes place in IAR after 3 a.m. EDT when the system is taken down for routine daily maintenance. If you are reviewing your sales report between 11:59 p.m. and 3 a.m. EDT and notice your sales report has not been auto-submitted, please do not take any action. Manual submission of any sales report after the 11:59 p.m. EDT submission deadline will be recognized by the system as a late authorization. There will be no late authorization penalty for an un-submitted "No Sales" report that becomes auto authorized by ARC.