Neos S.p.A (NO/703) Joins ARC

Neos S.p.A. (NO/703) will join ARC as a participating airline effective with sales on March 29, 2021 (PED 04/04/2021).

With headquarters in Somma Lombardo Italy, Neos S.p.A. operates intercontinental
scheduled flights from Milano Malpensa (Italy) to New York (JFK) and Miami (MIA).
Neos S.p.A. operates Boeing 787-9 Dreamliner.

Neos S.p.A. has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Neos S.p.A.

For inquiries, reservations or sales information, contact the offices listed below:

Neos S.p.A. at APG North America LLC
1120 Avenue of Americas, Suite 4108
NY, 10036
New York
www.neosair.it


Siberia Airlines No Longer Accepts Diners, Discover, JCB, Mastercard or Visa

Effective PED 04/04/21, Siberia Airlines (S7/421) will temporarily discontinue acceptance of Diners, Discover, JCB, Mastercard and Visa as forms of payment with ARC. Siberia Airlines will continue to accept American Express and cash.

Agents issuing refunds for Siberia Airlines should reach out to S7 Agent Support Center directly by creating a request using the link https://smarthelp.s7.ru with the request type “Questions about S7 Technologies.” ARC will provide updates as Siberia Airlines seeks to find a new Diners, Discover, JCB, Mastercard and Visa processor.


Tip of the Week: How to Update My Bank Account

Do you need to update your bank account information? You may do so by using the Accreditation tool and following the instructions below:

  • Log into your My ARC account;
  • Go to your tools on the left and select Accreditation;
  • Log in using your My ARC login credentials;
  • If you are an HOL, please click on your ARC Number on the left hand-side to show your branches (select the ARC Number you wish to update). If you are an independent agency, please view the next step;
  • On the subsequent page, you can edit your bank account by clicking the pencil;
  • Then click Submit.

Once your request has been submitted, our accreditation department will begin processing your updated information. The bank account will be approved instantly, however, the agency must keep the current bank account open for the next 2 weeks following the approval.

NOTE: This tool is only supported by Google Chrome and Microsoft edge. Please ensure your Pop-Up Blockers are turned off.