SKY Airline Joins ARC

SKY Airline S.A. (H2/605) has joined ARC as a participating carrier, effective with sales on Monday, January 31, 2022 (PED 02/06/2022).

Headquartered in Santiago, Chile, SKY Airline S.A. sells international scheduled flights between Fort Lauderdale, FL; Miami, FL; and Lima, Peru. Operated as a Sky Airline Peru (H8) subsidiary, SKY Airline S.A. has a fleet featuring A320neo and A321neo aircraft.

SKY Airline has elected the General Concurrence method of agency appointment whereby all ARC agents are automatically appointed as agents of SKY Airline S.A. The airline currently accepts cash as a valid form of payment.

For inquiries, reservations or sales information, contact the offices at:

SKY Airline

120 Avenue of the Americas, Suite 4108

New York, NY 10036


Upcoming My ARC System Maintenance Schedule

My ARC will be unavailable on the following dates and times:

  • Sunday, February 13, 2022: 1-7 a.m. EST

  • Sunday, February 20, 2022: 1-7 a.m. EST

These system outages are necessary to perform required system upgrades and maintenance. During these scheduled times, you will be unable to access My ARC or any of its tools, such as IAR and Memo Manager.

We apologize for this inconvenience and any impact on your work with ARC tools and products. We hope this advance notice provides you with adequate time to make any necessary schedule adjustments. Early Sunday mornings are selected for maintenance to help minimize the impact on you due to this time having the lowest level of user activity.  

Your understanding and patience are appreciated as we improve and upgrade ARC systems. Please share this information with others in your organization that may be impacted by these scheduled outages. Subscribe for notifications whenever any ARC system encounters an unexpected incident or is scheduled for maintenance on the ARC Status Dashboard.


Listen to the Latest Omnichannel Chatter Episode with Atriis

In the fifth episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger are joined by Atriis CRO and co-founder Omri Amsalem. Amsalem talks about NDC adoption, using omnichannel to create better customer journeys, and the most beautiful place he’s ever visited. 


Tip of the Week: Why is there an asterisk next to a ticket number in my IAR sales report?

The list of transactions in the sales report begins with the first document of the current day, selected day or period ending date (PED). Documents are displayed in a sequential ascending ticket number order, from the first document number to the last. When this normal sequential document number flow is interrupted, IAR flags the break-in sequence with an asterisk (*). The asterisk appears to the right of the out-of-order document.

Another type of break in the normal sequential document number order occurs when two or more documents receive the same ticket number. Duplicate ticket numbers will also be identified with an asterisk.

The presence of these skips or breaks in ticket number sequence does not necessarily indicate an error. The asterisk is provided to visually call your attention to the document and serve as a checkpoint. Breaks in ticket sequence are only noted on sales transactions within List Transactions displays. Asterisks will not be displayed alongside refunds, adjustment memos or system canceled voids (voids with transaction type code “CN”).

SKY Airline

120 Avenue of the Americas, Suite 4108

New York, NY 10036

www.skyairline.com