ARC’s 2022 Memorial Day Holiday Schedule and New Extended Authorization/Submission Deadline
ARC will be closed Monday, May 30, 2022, in observance of Memorial Day. Agencies will have one extra day to finalize their weekly IAR sales reports. All sales reports for PED 05/29/22 must be authorized by 11:59 p.m. ET on Wednesday, June 1, 2022.
This marks a return to the standard 11:59 p.m. ET Wednesday extended sales authorization/submission deadline observed prior to Memorial Day 2020. This schedule will be observed for all ARC-recognized Monday and Tuesday holidays. The full ARC 2022 Holiday Schedule has been updated.
Note: IAR will remain available all day on Wednesday, June 1, 2022.
Holiday Ticket Modification/Voiding Schedule
Documents issued in the GDS from Friday, May 27, 2022, through Sunday, May 29, 2022, may be voided in the GDS until 11:59 p.m. local time on Tuesday, May 31, 2022.
Documents issued in the GDS on Friday, May 27, 2022, through Sunday, May 29, 2022, may be voided or modified in IAR until 11:59 p.m. EDT on Tuesday, May 31, 2022.
Holiday Sales Report Submission
Any sales report authorization for PED 05/29/2022 performed after 11:59 p.m. ET on Wednesday, June 1, 2022, will be considered a late submission. Any errors in that report will be moved to the following PED.
ARC’s Customer Care Center will reopen on Tuesday, May 31, 2022. The office hours for the week of Memorial Day are:
Tuesday-Wednesday: 9 a.m.-9 p.m. ET
Thursday-Friday: 9 a.m.-7:30 p.m. ET
Vietjet Air Will Begin Accepting American Express, Visa, Mastercard and JCB
Effective with sales issued Monday, May 2, 2022 (PED 05/08/2022), Vietjet Air (978/VJ) will begin accepting American Express, Visa, Mastercard and JCB as forms of payment through ARC.
Tip of the Week: Using the Ignore Button in IAR
What should you do if you are modifying or adding a transaction in IAR but no longer want to save those changes?
Use the “Ignore” button instead of the “ET” button to exit a transaction without saving any changes. You will see a confirmation message prompting you to confirm your intent to ignore. By selecting“YES,” any changes made will be lost and the transaction will be returned to the IAR database in the same state it was initially retrieved. If you select “NO,” you will be returned to the most recent screen accessed and any changes you have made will still be present. While adding a new transaction, selecting “Ignore” means that no action will be taken, and the transaction will not be added to the sales report.