Reminder: ARC’s 2022 Memorial Day Holiday Authorization/Submission Deadline

Due to the Memorial Day federal holiday, agencies have one extra day to finalize their weekly IAR sales reports. All sales reports for PED 05/29/2022 must be authorized by 11:59 p.m. ET on Wednesday, June 1, 2022.

This marks a return to the standard 11:59 p.m. ET Wednesday extended sales authorization/submission deadline observed prior to Memorial Day 2020. This schedule will be observed for all ARC-recognized Monday and Tuesday holidays. The full ARC 2022 Holiday Schedule has been updated.

Note: IAR will remain available all day on Wednesday, June 1, 2022.

Holiday Ticket Modification/Voiding Schedule

Documents issued in the GDS from Friday, May 27, 2022, through Sunday, May 29, 2022, may be voided in the GDS until 11:59 p.m. local time on Tuesday, May 31, 2022.

Documents issued in the GDS on Friday, May 27, 2022, through Sunday, May 29, 2022, may be voided or modified in IAR until 11:59 p.m. EDT on Tuesday, May 31, 2022.

Holiday Sales Report Submission

Any sales report authorization for PED 05/29/2022 performed after 11:59 p.m. ET on Wednesday, June 1, 2022, will be considered a late submission. Any errors in that report will be moved to the following PED.

The office hours for ARC’s Customer Care Center this week are:

  • Monday: Closed

  • Tuesday-Wednesday: 9 a.m.-9 p.m. ET

  • Thursday-Friday: 9 a.m.-7:30 p.m. ET


Tip of the Week: Addressing the "Inaccessible Sales Report" IAR Error Message

Have you ever received the “Inaccessible Sales Report” error message when authorizing and submitting your weekly sales report? This error occurs when you exit a ticket without ending the transaction by clicking “ET.”

If you receive this message, please do the following:

  1. Log out of IAR and wait 15 minutes for the system to time out.

  1. Clear your browsing history and cache.

  1. You can then log back in to authorize/submit your IAR report.