Czech Airlines No Longer Accepts American Express

Effective PED 06/26/2022, Czech Airlines (OK/064) no longer accepts American Express as a form of payment through ARC. Agents issuing refunds for Czech Airlines are encouraged to have customers contact their card issuer for resolution, as ARC will no longer output refunds to the processor.

Reminder: Juneteenth Holiday Information

ARC offices were closed Monday, June 20, 2022, in observance of the Juneteenth holiday.

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued from Friday, June 17, 2022, to Sunday, June 19, 2022, will be extended until Tuesday, June 21, 2022.

Holiday Sales Report Submission

Weekly sales reports for PED 06/19/2022 must be authorized by 11:59 p.m. EDT on Wednesday, June 22, 2022.

Tip of the Week: Reconciling the IAR Sales Report

ARC strongly recommends that you reconcile the IAR sales report daily. You should perform a final sales report reconciliation before authorization/submission with the following steps:

  1. Verify all documents and voids are correctly listed in the IAR sales report. Correct any errors.

  1. Verify your agency legitimately issued all transactions to guard against unauthorized ticketing.

  1. Verify all commission amounts.

  1. Verify all refund and exchange transactions are accurate and that their values include any penalty information, if applicable.

  1. Verify cash and credit totals.

  1. Verify the net remit amount.

You can also view more information on IAR in Section 5 of the Industry Agents’ Handbook.