Independence Day Holiday Information

ARC offices will be closed Monday, July 4, 2022, in observance of the Independence Day holiday.

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued between Friday, July 1, 2022, and Sunday, July 3, 2022, will be extended until Tuesday, July 5, 2022.

Holiday Sales Report Submission

Weekly sales reports for PED 07/03/2022 must be authorized by 11:59 p.m. EDT on Wednesday, July 6, 2022.

ARC Customer Care Center Holiday Schedule

ARC’s Customer Care Center will be open Tuesday, July 5, 2022.

The office hours for the holiday week are:

  • Monday: Closed

  • Tuesday: 9 a.m.-9 p.m. EDT

  • Wednesday: 9 a.m.- 9p.m. EDT

  • Thursday: 9 a.m.-7:30 p.m. EDT

  • Friday: 9 a.m.-7:30 p.m. EDT

Air Premia (YP/350) Joins ARC

Air Premia (YP/350) has joined ARC as a participating carrier, effective with sales on Monday, June 27, 2022 (PED 07/03/2022).

Headquartered in Seoul, Korea, Air Premia sells international flights to Singapore, Thailand and Vietnam. The airline will soon offer international flights to the U.S.

Air Premia has elected the general concurrence method of agency appointment, whereby all ARC agents are automatically appointed as agents of Air Premia. The airline currently accepts cash as a form of payment.

For inquiries, reservations or sales information, please contact Air Premia:


Uzbekistan Airways (HY/250) Joins ARC

Uzbekistan Airways (HY/250) has joined ARC as a participating carrier, effective with sales on Monday, June 27, 2022 (PED 07/03/22).

Founded in 1992, Uzbekistan Airways is the national airline of the Republic of Uzbekistan and is headquartered in the capital city of Tashkent. Uzbekistan Airways offers flights to more than 50 destinations, including service to Europe, the Commonwealth of Independent States (CIS), Middle East, Asia and North America.

Uzbekistan Airways will use the general concurrence method of agency appointment, whereby all ARC agents are automatically appointed as agents of Uzbekistan Airways. Agents can book tickets via GDS using Sabre, Amadeus and Travelport.

At this time, Uzbekistan Airways accepts cash only as a form of payment, but credit card acceptance will be activated in the future.

For general inquiries or sales information, please contact Uzbekistan Airways:

Phone: +1-857-375-8669

Surinam Airways No Longer Accepts American Express

Effective PED 07/03/2022, Surinam Airways (PY/192) will no longer accept American Express as a form of payment through ARC.

Agents issuing refunds for Surinam Airways are encouraged to have their customers contact their card issuer for resolution, as ARC will not be outputting the refunds to the processor.

Tip of the Week: Self-Paced Training Videos and Reference Guides

Did you know ARC provides training videos and reference guides that detail ARC tools, services, concepts and processes? ARC has a Self-Paced Training Knowledge Center on the ARC website that houses short videos and reference guides designed to quickly help answer any question you may have. Check out the growing list of video tutorials available.