Effective with sales issued Monday, July 11, 2022 (PED 07/17/22), Solomon Airlines (193/IE) will accept Visa and Mastercard as forms of payment through ARC.
In addition, Solomon Airlines will begin participating in the Electronic Credit Card Billing (ECCB) program.
See the chart below outlining the tiered fee structure for agent/CTD transaction fees assessed quarterly.
Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after July 21, 2022.
|
|
Number of Transactions per Quarter
|
Price per Transaction |
|
Tier 1
|
1,000 – 2,224,999 |
$0.016 |
|
Tier 2
|
2,225,000 – 5,999,999 |
$0.015 |
|
Tier 3
|
6,000,000 or more |
$0.014 |
ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations.
Please note: There is a $25 non-refundable fee for all returned drafts.
If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003.
An Agent Automated Deduction (AAD) is an agent reimbursement request for airlines for a transaction error that was reported in a previous sales report within one of the last 12 PEDs. It may be used to correct a transaction mistake in the sales report (i.e., overpayment on a transaction, incorrect commission). An agent may claim up to $25 on an ARC-settled document but is limited to one AAD per document.
To create an AAD:
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Sign in to your IAR sales report.
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Choose the “Add” tab.
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Select TD-AAD. Type in the 14-character ticket number on the right side of the screen.
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Select Go.
The AAD screen will display the values originally settled for the ticket transaction. From there, you can make the necessary adjustments in the “Should Be” column and change the net remit accordingly.
ARC will process AADs that are included in an IAR sales report; however, the agent is responsible for researching and verifying the circumstances of the transaction. Please note that entering the AAD in IAR does not imply that the airline agrees with the amount or circumstances surrounding the AAD.