ARC’s offices will be closed on Monday, December 26, 2022, and Monday, January 2, 2023, in observance of Christmas and New Year’s Day.
The GDS void/IAR reconciliation dates for tickets issued on Friday, December 23, 2022, to Sunday, December 25, 2022, will be extended until Tuesday, December 27, 2022. The GDS void/ IAR reconciliation dates for tickets issued on Friday, December 30, 2022, to Sunday, January 01, 2023, will be extended until Tuesday, January 03, 2023.
Sales Report Submission
Weekly sales reports for the PED of 12/25/22 must be authorized by 11:59 p.m. EST on Wednesday, December 28, 2022, and weekly sales reports for the PED of 01/01/23 must be authorized by 11:59 p.m. EST on Wednesday, January 4, 2023.
The ARC 2023 Holiday Schedule is now available. You can access it from My ARC via the link “2022 & 2023 Holiday Schedule” under “Resources.” The 2022 Holiday Schedule is listed first, followed by the 2023 Holiday Schedule.
The 2023 ARC Holiday Schedule presents the holidays observed by ARC and is effective January 1, 2023. The schedule reflects the impacts to:
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GDS-issued transactions
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GDS/IAR Void and IAR modification extension dates
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ARC Report PED and ARC Report due dates
PLEASE NOTE:
When the day to void falls on an ARC-recognized holiday, an extension to the next business day is automatically granted.
When an ARC-recognized holiday falls on Monday or Tuesday, the weekly sales report is due by 11:59 p.m. Eastern Time on the Wednesday following the sale period ending date (PED). Otherwise, the ARC weekly sales report is due by 11:59 p.m. Eastern Time on the Tuesday following the PED.
When a transaction that was manually entered into IAR must be voided, the void may only take place on the same day of IAR entry.
ARC reserves the right to make changes to the holiday schedule or sales report submission deadline. Any such changes will be communicated in advance to the travel agency community.
ARA and CTDRA Updates Take Effect January 9, 2023
ARC is making updates to the ARA and CTDRA that will take effect on January 9, 2023. View a summary of the updates along with a full review of the changes coming to the ARA and CTDRA using the links below.
Changes to ARA:
Summary (PDF)
Full review (PDF)
Changes to CTDRA:
Summary (PDF)
Full review (PDF)
Please note, in accordance with Section 5 of the ARA, your continued participation with ARC after January 9, 2023, serves as your acceptance of the amendments.
You can easily reset your My ARC password quickly and securely. On the login page, look for the link, ‘Forgot Password?’. You will need to enter your username and email address and then click ‘Continue.’ On the next page, complete the security questions or scroll down and click the link, ‘Reset your password by email.’ You will receive an email with a link to create a new password.