Travel Agent Communications (TAC) is a weekly informational newsletter including operational updates, events, news and useful tips.
Regional Sky (4P/351) Voluntarily Deletes from ARC
2023 Holiday Ticket Modification/Voiding Schedule
2024 Holiday Schedule
Agency Accreditation Application Updates on January 8, 2024
Holiday Ticket Modification/Voiding Schedule
2024 Holiday Schedule
After-Hours & Weekend Fraud Support
Holiday Schedule
New: After-Hours & Weekend Fraud Support
Agency Accreditation Application Updates on January 8, 2024
2024 Annual Location Fees Will Be Drafted on January 18, 2024
Updates Coming to ARA and CTDRA on January 30, 2024
Tip of the Week: Daily Reconciliation of Your IAR Sales Report
New: After-Hours & Weekend Fraud Support
Agency Accreditation Application Updates on January 8, 2024
2024 VTC Fees Will Be Drafted on January 18, 2024
Updated IAR Functionality for Companion Exchanges
2024 Annual Location Fees Will Be Drafted on January 18, 2024
Tip of the Week
ARC’s Thanksgiving Holiday Hours
Scheduled My ARC System Maintenance on Sunday, December 3, 2023
2024 VTC Fees Will Be Drafted on January 18, 2024
2024 Annual Location Fees Will Be Drafted on January 18, 2024
Tip of the Week: Daily Reconciliation of your IAR Sales Report
Bamboo Airways (QH/926) is Suspended in ARC
ARC’s Thanksgiving Holiday Hours
Protect Your Agency from Fraud This Thanksgiving
Updates Coming to ARA and CTDRA on January 30, 2024
2024 VTC Fees Will Be Drafted on January 18, 2024
Veterans Day Holiday Schedule
Modified Reporting Schedule - Expedited Exchanges
Tip of the Week: How can I link a Residual Value MCO/EMD to the primary exchange?
Euroairlines Payment Update
Veterans Day Holiday Schedule
Scheduled My ARC System Maintenance – November 12
Modified Reporting Schedule - Expedited Exchanges
Tip of the Week: Reconciling the IAR Sales Report
Euroairlines Payment Update
Northern Pacific/Ravn Alaska changed its name to New Pacific/Ravn Alaska
Air Belgium Payment Update
2023 Quarterly Transaction Fees – Third Quarter
Tip of the Week: IAR Auto-Populates Original FOP for Even Exchanges
2023 Quarterly Transaction Fees – Third Quarter
Tip of the Week: Entering a Penalty in IAR
Air Belgium (KF/142) Deleted From ARC
2023 Quarterly Transaction Fees – Third Quarter
Zero Value Transaction (ZVT) Enhancement
Tip of the Week: Automated Linking of Residual Value EMDs
Avianca joins ARC's Direct Connect (NDC) program
Fastjet (FN/334) Payment Update
Air Belgium (KF/142) Terminates from ARC
Zero Value Transaction (ZVT) Enhancement
Document Retrieval Service Scheduled Upgrade
Scheduled System Maintenance – September 24
REMINDER: Obtain a Valid Payment Authorization via the GDS at the time of Ticketing
Modified Reporting Schedule - Expedited Exchanges
Updates Coming to ARA and CTDRA September 18, 2023
Scheduled System Maintenance – September 24
REMINDER: Obtain a Valid Payment Authorization via the GDS at the time of Ticketing
Modified Reporting Schedule - Expedited Exchanges
Updates Coming to ARA and CTDRA September 18, 2023
Croatia Airlines Change Payment Update
Labor Day Holiday Information
Tip of the Week: IAR Financial Detail List Print/Save
LAN Ecuador (XL/462) Voluntary Deletes from ARC
TAAG Angola Airlines Payment Update
Labor Day Holiday Information
Tip of the Week: Automated Linking of Residual Value EMDs
Updates Coming to ARA and CTDRA September 18, 2023
FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: Reversing an Authorized and Submitted Sales Report
Sun Country Airlines Forms of Payment Update
Scheduled My ARC System Maintenance – August 6 and August 13
FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: Inaccessible Sales Report Error Message
Sun Country Airlines Forms of Payment Update
Scheduled My ARC System Maintenance – August 6 and August 13
FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: Inaccessible Sales Report Error Message
Scheduled My ARC System Maintenance – August 6 and August 13
FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: Entering a Penalty in IAR
2023 Quarterly Transaction Fees – Second Quarter
NEW FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: An Agent Automated Deduction (AAD)
2023 Quarterly Transaction Fees – Second Quarter
NEW FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes
Tip of the Week: Reset Your My ARC Password
Vistara Forms of Payment Update
U.S. Independence Day Holiday Information
2023 Quarterly Transaction Fees – Second Quarter
NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes
U.S. Independence Day Holiday Information
NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes
Tip of the Week: Automated Linking of Residual Value EMDs
Juneteenth Holiday Information
NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes
Tip of the Week: Reconciling the IAR Sales Report
Final Deletion of HK Express
Juneteenth Holiday Information
NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes
Tip of the Week: IAR Financial Detail List Print/Save Option
MIAT Mongolian Airlines Payment Updates
Hong Kong Airlines Payment Updates
Juneteenth Holiday Information
NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes
Memorial Day Holiday Information
Fraud Alert: Phishing Email Schemes
Tip of the Week: Self-Paced Training Videos & Reference Guides
Memorial Day Holiday Information
Fraud Alert: Phishing Email Schemes
Tip of the Week: System Cancel Voids
Scheduled My ARC System Maintenance – May 21
Memorial Day Holiday Information
Fraud Alert: Phishing Email Schemes
Tip of the Week: Paying an Inactive Memo
Azerbaijan Airlines New Forms of Payment
NEW DATE: Scheduled My ARC System Maintenance – May 14 and May 21
Fraud Alert: Phishing Email Schemes
Tip of the Week: Handling OE Tickets in My Current Report
Scheduled My ARC System Maintenance – May 7 & May 14, 2023
Tip of the Week: Missing a Transaction from IAR
HK Express (HK/128) Deletes from ARC
Scheduled My ARC System Maintenance – April 30
2023, Scheduled My ARC System Maintenance – May 7 & May 14
2023, FRAUD ALERT: Ongoing Phishing Email Scheme
2023 Quarterly Transaction Fees – First Quarter,
Tip of the Week: Agent Automated Deduction Requests
2023 Quarterly Transaction Fees – First Quarter,
Tip of the Week: Agent Automated Deduction Requests
2023 Quarterly Transaction Fees – First Quarter
ARC is NDC-Ready
FRAUD ALERT: Ongoing Phishing Email Scheme
Tip of the Week: What if I forget my username for My ARC?
Aeromar (VW/942) Termination
Viva Air (VH/641) Termination
Viva Air Peru (VV/343) Termination
Scheduled System Maintenance – April 2
Winair Payment Changes
El Al Israel Airlines Payment Change
ARC Check Resources
Tip of the Week: Searching for a Document in DRS
Scheduled My ARC System Maintenance – March 19, 2023
Tip of the Week: Requesting Access to Tools in My ARC
Onur Air Terminated in ARC
Viva Air Peru is Suspended in ARC
Cathay Pacific Airways’ New Forms of Payment
Two Scheduled System Maintenance Occurrences
Scheduled System Maintenance – March 12, 2023
Tip of the Week: Granting Access in Memo Manager
Aeromar Ceases Operations
Tip of the Week: Reconciling the IAR Sales Report
Presidents Day Holiday Information
Cyprus Airways Joins ARC
Canada Jetlines Joins ARC
STARLUX Airlines Joins ARC
Presidents Day Holiday Information
Scheduled My ARC System Maintenance – Feb. 5 & Feb. 12
Tunisair Removes Form of Payment
Tip of the Week: Customized Training for Agents
Scheduled My ARC System Maintenance – Feb. 5 & Feb. 12
Tip of the Week: How Can I Verify If an MCO Has Been Exchanged?
Middle East Airlines Accepts New Form of Payment
LOT Polish Airlines Accepts New Form of Payment
Tip of the Week: Reversing an Authorized and Submitted IAR Sales Report
Holiday Schedule,
2022 Quarterly Transaction Fees – Fourth Quarter
2023 Annual Location Fees
2023 Annual Travel Agency Location Fee (AAF)
China Southern Airlines Accepts New Form of Payment
Eastern Airways Accepts New Form of Payment
Holiday Schedule
Sterling Airways Accepts New Forms of Payment
Eastern Airways Accepts New Forms of Payment
2022 Quarterly Transaction Fees – Fourth Quarter
ARA and CTDRA Updates Take Effect January 9, 2023