Effective with sales issued on Monday, January 02, 2023 (PED 01/08/23), STERLING AIRWAYS (359/VC) will begin accepting Mastercard and Visa as forms of payment through ARC.
Effective with sales issued on Monday, January 02, 2023 (PED 01/08/23), EASTERN AIRWAYS (467/T3) will begin accepting Discover, Diners Club, Mastercard and Visa as forms of payment through ARC.
See the chart below outlining the tiered fee structure for agent/CTD transaction fees assessed quarterly.
Agencies with fewer than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after January 19, 2023.
|
|
Number of Transactions per Quarter |
Price per Transaction |
|
Tier 1 |
1,000 – 2,224,999 |
$0.016 |
|
Tier 2 |
2,225,000 – 5,999,999 |
$0.015 |
|
Tier 3 |
6,000,000 or more |
$0.014 |
ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations.
Please note: There is a $25 nonrefundable fee for all returned drafts.
If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003.
2023 Annual Travel Agency Location Fee (AAF)
A 2023 annual travel agency location fee of $264 will be collected for each of your travel agency’s locations via electronic draft from your designated bank account on January 19, 2023. The fee may appear on your bank statement as “ARC Core Participation Fee,” though the exact wording will vary by bank. Please note: If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276. This ensures that ARC can successfully draft your 2023 annual fee. There is a $25 nonrefundable fee for all returned drafts.
There will be a separate draft for each active agency location on record as of January 2, 2023. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations.
ARA and CTDRA Updates Take Effect January 9, 2023
ARC is making updates to the ARA and CTDRA that will take effect on January 9, 2023. View a summary of the updates along with a full review of the changes coming to the ARA and CTDRA using the links below.
Changes to ARA:
Summary (PDF)
Full review (PDF)
Changes to CTDRA:
Summary (PDF)
Full review (PDF)
Please note, in accordance with Section 5 of the ARA, your continued participation with ARC after January 9, 2023, serves as your acceptance of the amendments.
Tip of the Week - Completing the Setup for a New IAR User
Although access to IAR is granted from My ARC, the My ARC Administrator or IAR Administrator must complete the user set up directly in IAR. The program automatically defaults to the “View Only” user role when a new user is given access. In IAR, user roles control what a user can do in a Sales Report.
Depending on a user’s role, fields in IAR will either be active, disabled or hidden. Users will only be able to perform actions they have the right to perform. Only Administrators may decide and assign the appropriate IAR role and ARC# Group (Standard or a custom Access Group created by the Administrator) directly in IAR.
To do so, the Administrator should follow these steps in IAR:
1. Select the Administration global header at the top right section of the IAR display.
2. Find the user’s profile and select the EDIT button.
3. Select a User Role from the dropdown menu.
4. Select a User Group (or groups) from the Available Groups column and move it to the Selected Groups column using the arrow buttons.
5. Click the SUBMIT button.
6. The message “Are you sure you wish to modify this user's profile settings?” will appear. Click YES.
7. If successful, the message “The user profile has been modified - These changes will take effect the next time the user logs into IAR 2.0.” will appear.