Presidents Day Holiday Information

ARC offices will be closed on Monday, February 20, 2023, in observance of Presidents Day.

Holiday Ticket Modification/Voiding Schedule

The GDS void/IAR reconciliation dates for tickets issued from Friday, February 17, 2023, to Sunday, February 19, 2023, will be extended until Tuesday, February 21, 2023.

Sales Report Submission

Weekly sales reports for PED 02/19/23 must be authorized by 11:59 p.m. EST on Wednesday, February 22, 2023.

Cyprus Airways Joins ARC

Cyprus Airways (CY/078) has joined ARC as a top level participant, effective Monday, February 13, 2023 (PED 02/19/2023).

Cyprus Airways, based at Larnaca International Airport, operates flights to Europe and the Middle East on two Airbus A320 aircraft with a capacity of 180 seats.

In July 2018, Cyprus Airways successfully passed the International Air Transport Association (IATA) Operational Safety Audit (IOSA), one of the highest standards in the world for airline operational safety. In October 2018, the company became a member of IATA.

As the island’s flag carrier airline, Cyprus Airways operates on an 18-scheduled destination network. Winter destinations include Athens, Beirut, Tel Aviv, Yerevan, Paris and Rome. Summer destinations include Basel, Zurich, Milan-Bergamo, Prague, Santorini, Skiathos, Rhodes, Heraklion and Cairo. 

The airline’s long-term goal is to contribute to the increase of tourism in Cyprus while at the same time broadening the horizon for local travelers.

For more information, visit their website at or on all social media platforms as @cyprusairways.

For media inquiries, please contact

Canada Jetlines Joins ARC

Canada Jetlines (AU/647) will join ARC as a participating carrier, effective with sales on February 13, 2023 (PED 02/19/23).

Canada Jetlines is headquartered in Toronto, Ontario, Canada. They operate domestic scheduled flights between Toronto, Vancouver and Calgary. Their transborder/international flights are between Toronto and Las Vegas, Nevada; Melbourne and Orlando, Florida; and Cancun, Mexico. Canada Jetlines operates an Airbus A320 aircraft on all its destinations.

Canada Jetlines has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of Canada Jetlines.

In addition to cash, effective on February 13, 2023, Canada Jetlines will begin accepting Mastercard and Visa by February 27, 2023.

For inquiries, reservations or sales information, contact the offices listed below:

Canada Jetlines

6299 Airport Road, Suite 300

Mississauga, ON L4V 1N3

Toll Free Reservations: 1-866-320-8687 

STARLUX Airlines Joins ARC

STARLUX Airlines (JX/189) will join ARC as an associate carrier, effective with sales on February 14, 2023 (PED 02/19/23).

With headquarters in Taipei City, Taiwan, STARLUX Airlines operates international scheduled flights between Macau, Japan, Philippines, Vietnam, Thailand, Malaysia and Singapore. They will also operate scheduled flights between Taiwan and the United States. STARLUX Airlines operates Airbus 321neo, A330neo and A350-900 aircraft.

STARLUX Airlines has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of STARLUX Airlines. Currently, STARLUX Airlines accepts credit cards as a payment type.

For sales information, including contract agency opportunities and group inquiries, please send to PSS email: For reservation/ticketing, please call customer service at 1-833-971-0012.

Tip of the Week: Modifying Fields on an Electronic Ticket in IAR 

When ARC receives a straight sale electronic ticket (ET) from a GDS and loads it to IAR, changes cannot be made to any field other than the following five modifiable fields: 

  1. Commission  

  1. Tour Code  

  1. Ticket Designator  

  1. Certificate Number  

  1. Miscellaneous Support/Waiver Code  

Any modifications to these five ET fields must be made within the next business day following ticket issuance. Please verify that other information required by the carrier (e.g., endorsements/restrictions, passenger name, a form of payment, etc.) is correct before a reservation is ticketed in your GDS.