Scheduled My ARC System Maintenance – March 19, 2023

Brief intermittent interruptions (not an outage) of the My ARC service will occur on Sunday, March 19, 2023, from 2 - 5 p.m. EST due to a system upgrade. This maintenance may temporarily impact your access to applications from your My ARC tool list. If the upgrade is completed prior to the scheduled end time, all access will be restored at that time.

We apologize for this inconvenience and any impact on your work with ARC tools and products and appreciate your understanding as we improve and upgrade ARC systems.

Please share this information with others in your organization that may be impacted by this scheduled maintenance.

Tip of the Week: Requesting Access to Tools in My ARC

My ARC users can access additional tools by selecting Tools on the My ARC dashboard. Users can then select the Request Access link, which allows you to request access to tools currently available to your organization.

Tools requested must be approved by your organization’s My ARC Tool Administrator. Your Primary or Tool Administrator will receive a “Pending Request” email notification once you have submitted your tool request and will either approve or deny your request. Administrators can also add a note to the requestor along with the response. Adding a message is optional and allows the administrator to ask for additional information or explain the approval or denial decision.