ARC has terminated Aeromar (VW/942) effective Monday, March 20, 2023 (PED 03/27/2023). Please contact the airline directly with any questions by visiting their website at AeromarMX.
ARC has terminated Viva Air (VH/641) effective PED 04/02/23 and has inhibited the processing of all transactions. For more information, please visit their website at Viva Air or email@example.com.
ARC has terminated Viva Air Peru (VV/343) effective PED 04/02/23 and has inhibited the processing of all transactions. For more information, please visit their website at Viva Air or firstname.lastname@example.org.
Scheduled System Maintenance – April 2, 2023
On Sunday, April 2, 2023, from 1-7 a.m. EDT, all My ARC tools and services will be unavailable to complete a system upgrade. During this scheduled time, you will be unable to access My ARC or any of its tools, including IAR and Memo Manager. If maintenance is completed prior to the scheduled end time, all access will be restored at that time.
ARC understands that any system outage is an inconvenience, and we apologize for any impact this may have on your work. Your understanding and patience are appreciated as we ensure ARC systems are maintained and updated. Please share this information with others in your organization that may be impacted by this scheduled maintenance.
For a true single login experience, you can link your Document Retrieval Service (DRS) account with your My ARC account. This eliminates the need to remember separate usernames and passwords to remember.
This option allows active DRS accounts to be linked or unlinked from any active My ARC account. The Unlink/Link header displayed at the top of the DRS page allows you to link or unlink your accounts. Once linked, you can select DRS from your My ARC tool list and immediately launch DRS.
Please note that DRS Administration is not currently part of the link/unlink feature. To get directions with screenshots on how to link your DRS and My ARC accounts, as well as other DRS FAQs, click here.