Effective with sales issued on Monday, June 05, 2023 (PED 06/11/23), MIAT Mongolian Airlines (289/OM) will begin accepting Mastercard and Visa as forms of payment through ARC.
Effective PED 06/11/2023, Hong Kong Airlines (HX/851) no longer accepts, American Express, Mastercard, UATP and Visa as forms of payment through ARC. Agents issuing refunds for Hong Kong Airlines are encouraged to have customers contact their card issuer for resolution, as ARC will not be outputting the refunds to the processor.
ARC offices will be closed Monday, June 19, 2023, in observance of Juneteenth.
Holiday Ticket Modification/Voiding Schedule
The GDS/IAR reconciliation dates for tickets issued from Friday, June 16, 2023, to Sunday, June 18, 2023, will be extended until Tuesday, June 20, 2023.
Sales Report Submission
Weekly sales reports for PED 06/18/23 must be authorized by 11:59 p.m. EDT on Wednesday, June 21, 2023.
Juneteenth Holiday Office Hours:
Monday, June 19: Closed
Tuesday, June 20: 9 a.m. - 9 p.m. EDT
Wednesday, June 21: 9 a.m. – 9 p.m. EDT
Thursday, June 22: 9 a.m. - 7:30 p.m. EDT
Friday, June 23: 9 a.m. - 7:30 p.m. EDT
ARC has received reports of a fraudulent email solicitation scheme. We’re alerting you about requests for assistance with corporate travel from an alleged oil and gas company whose name does not show up in a Google search but has a similar spelling to an actual company. Please be cautious when handling such requests since they typically involve inter-Africa travel bookings and inquiries for future Africa-to-Europe routes. Prioritize verifying unfamiliar inquiries to prevent potential fraud.
Please review the example of a fraudulent email below to familiarize yourself with typical signs of suspicious requests:
Grammar and spelling errors
Urgency in the request
Unusual or questionable routings
Statements demanding immediate payment
Promises for future business
How are you today, hope you are fine, i got your contact from directory when we are shopping for a travel agency that can be handling our travel needs like Air Ticket, Hotel and Transfer
Kindly let me have the flight options and the fare quote of the below itinerary for our guest that want to depart from Various destination to various destination.
Below is the itinerary, kindly go ahead and check the availability and send the fare quote plus options.
Below is the itinerary request.
 PASSENGER NAME:
 PASSENGER NAME:
DEPT: 10/06/ 2023
RETURN: AFTER TWO WEEKS
AIRLINE: ANY AVAILABLE.
Also check Lagos/London/Lagos for five passengers that want to depart from Lagos to London on 10/06/2023 and to returns to Lagos After two weeks, i will send passengers names as soon as you send fare quote and flight options for bookings
Treat as soon a possible and send the flight options for immediate payment.
Let me know the bank charges if i pay with visa card or master card.
Looking forward to hear from you asap
Oil And Gas
Using the information available, ARC aims to notify Agent customers about potential exposure to fraudulent transactions and suspicious requests. We offer this information as an option to help mitigate any potential losses. Agents are responsible for making business decisions aligning with their risk management strategies.
Agents and agencies have a support network to help reduce risk and financial losses associated with unauthorized ticketing. Visit the support section of the ARC website to view our fraud prevention resources and on-demand webinars. Contact our revenue integrity team by calling 855-358-0393 or emailing email@example.com.
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