Vistara Forms of Payment Update

Effective with sales issued on Monday, July 3, 2023 (PED 07/09/23), Vistara (228/UK) will begin accepting UATP as a form of payment through ARC.

U.S. Independence Day Holiday Information

ARC offices will be closed Tuesday, July 4, 2023, in observance of Independence Day.

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued from Monday, July 3, 2023, will be extended until Wednesday, July 5, 2023.

Sales Report Submission

Weekly sales reports for PED 07/02/23 must be authorized by 11:59 p.m. EDT on Wednesday, July 5, 2023.

The office hours for the week are:

  • Monday, July 3: 9 a.m. - 9 p.m. EDT

  • Tuesday, July 4: Closed

  • Wednesday, July 5: 9 a.m.–9 p.m. EDT

  • Thursday, July 6: 9 a.m. - 7:30 p.m. EDT

  • Friday, July 7: 9 a.m. - 7:30 p.m. EDT

2023 Quarterly Transaction Fees – Second Quarter

Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after July 20, 2023. Only one draft will be issued for consolidated drafting agencies.

 If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276. 

Number of Transactions per Quarter

Price per Transaction

Tier 1

1,000 – 2,224,999


Tier 2

2,225,000 – 5,999,999


Tier 3

6,000,000 or more


ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations.

Please note: There is a $25 nonrefundable fee for all returned drafts.

If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003.

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

ARC has received reports of a fraudulent email solicitation scheme. We’re alerting you about requests for assistance with corporate travel from an alleged oil and gas company whose name does not show up in a Google search but has a similar spelling to an actual company. Please be cautious when handling such requests since they typically involve inter-Africa travel bookings and inquiries for future Africa-to-Europe routes. Prioritize verifying unfamiliar inquiries to prevent potential fraud.

Please review the example of a fraudulent email below to familiarize yourself with typical signs of suspicious requests:

  • Grammar and spelling errors

  • Urgency in the request

  • Unusual or questionable routings

  • Statements demanding immediate payment

  • Promises for future business

Dear Agent
How are you today, hope you are fine, i got your contact from directory when we are shopping for a travel agency that can be handling our travel needs like Air Ticket, Hotel and Transfer

Kindly let me have the flight options and the fare quote of the below itinerary  for our guest that want to depart  from Various destination  to various destination.

Below is the itinerary, kindly go ahead and check the availability and send the fare quote plus options.

Below is the itinerary request.

DEPT:              10/06/ 2023
CLASS:             ECONOMY
Also check Lagos/London/Lagos for five passengers that want to depart from Lagos to London on 10/06/2023 and to returns to Lagos After two weeks, i will send passengers names as soon as you send fare quote and flight options for bookings

Treat as soon a possible and send the flight options for immediate payment.

Let me know the bank charges if i pay with visa card or master card.
Looking forward to hear from you asap

Purchasing Manager
Oil And Gas

Using the information available, ARC aims to notify Agent customers about potential exposure to fraudulent transactions and suspicious requests. We offer this information as an option to help mitigate any potential losses. Agents are responsible for making business decisions aligning with their risk management strategies.

Agents and agencies have a support network to help reduce risk and financial losses associated with unauthorized ticketing. Visit the support section of the ARC website to view our fraud prevention resources and on-demand webinars. Contact our revenue integrity team by calling 855-358-0393 or emailing

Tip of the Week: What to do if you receive the IAR error message "Inaccessible Sales Report”?

Have you ever received the error message “Inaccessible Sales Report” when authorizing and submitting your weekly sales report and wondered why this happens? This error occurs when you exit a ticket without ending the transaction by clicking “ET.”

If you receive this message, please do the following:

  1. Log out of IAR and wait 15 minutes for the system to time out.

  1. Clear browsing history and cache.

Once steps 1 and 2 are complete, you may log back in to authorize/submit your IAR report.