Croatia Airlines Change Payment Update

Effective with sales issued on Monday, September 04, 2023 (PED 09/10/23), Croatia Airlines (831/OU) will begin accepting Discover and Diners Club as forms of payment through ARC.

Labor Day Holiday Information

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued from Friday, September 1, 2023, to Sunday, September 3, 2023, will be extended until Tuesday, September 5, 2023. Tickets may be voided in the GDS until 11:59 p.m. Eastern Time (ET) local time on Tuesday, September 5, 2023, and may be voided or modified in IAR until 11:59 p.m. ET on Tuesday, September 5, 2023.

Sales Report Submission

Agents have one extra day to finalize their sales report. Weekly sales reports for PED 09/03/23 must be authorized by 11:59 p.m. ET on Wednesday, September 6, 2023.

The office hours for the week are:

  • Monday, Sept. 4: Closed

  • Tuesday, Sept. 5: 9 a.m. - 9 p.m. ET

  • Wednesday, Sept. 6: 9 a.m. – 9 p.m. ET

  • Thursday, Sept. 7: 9 a.m. - 7:30 p.m. ET

  • Friday, Sept. 8: 9 a.m. - 7:30 p.m. ET

Tip of the Week: IAR Financial Detail List Print/Save

The print/save button for the IAR LF-Financial Detail list type on the IAR Home page allows agencies with multiple locations to create a report output that lists each location's sales report financial details.

The LF-Financial Detail displays the sales report financial details vertically for a single location or a summarized total of all locations under a HOL or branch host.