Scheduled My ARC System Maintenance on Sunday, January 28, 2024

Brief intermittent interruptions of the My ARC service may occur on Sunday, January 28, 2024, from 2-5 p.m. ET due to a system upgrade (rescheduled from earlier dates). Although minimal disruptions are expected for most applications, there may be times when access to My ARC tools, including Memo Manager and IAR, will be unavailable. ARC understands that any system outage is an inconvenience, and we apologize for any impact this may have on your work. Your patience and understanding are appreciated as we ensure ARC systems are maintained and updated. Please share this information with others in your organization that may be impacted by this scheduled maintenance.


Updates Coming to ARA and CTDRA on January 30, 2024

ARC is making updates to the ARA and CTDRA that will take effect on January 30, 2024. View a summary of the updates along with a full review of the changes coming to the ARA and CTDRA using the links below. 

Changes to ARA: 
Summary (PDF)
Full review (PDF)

Changes to CTDRA: 
Summary (PDF)
Full review (PDF)

 Please note, in accordance with Section 5 of the ARA, your continued participation with ARC after January 30, 2024, serves as your acceptance of the amendments.


Tip of the Week: How can I link another new document to an exchange?

Linking another new document to an existing exchange transaction is called a ‘companion exchange.’ You can manually link additional new documents to an exchange in IAR by following these steps:

  • Issue the new exchange transaction first.

  • Issue the companion document on the same day as the NEW exchange (recommended).

  • On the next business day, when the NEW exchange and NEW companion document load in IAR, on your sales report screen:

  1. Click the Document# of the NEW exchange.

  1. The Financial Details screen displays.

  1. Move to the ‘Exchanges: New Document’ section of the Financial Details screen.

  1. Enter the companion document number in the ‘Add 10-character New Document#’ box.

  1. Click the ADD button to add the new document to the exchange transaction.

Once linked, the exchange and the companion document become a single companion exchange transaction. It is identified on the IAR sales report in the transaction type (TT) column with the indicator of “CX.” 

Companion exchanges include residual value MCOs/EMDs that are issued to transfer non-refundable residual value to the MCO to be used in a future exchange. Please see the previous TAC message  PED 11/12/2023 (arccorp.com)  for instructions on how to issue a residual value MCO or EMD so that it automatically links to an exchange to create a companion exchange. If the residual value document does not properly link to its exchange when issued in the GDS, you may also follow these steps to manually create the companion exchange link. 

IAR supports using up to 20 new documents in a single companion exchange transaction. Similarly, IAR supports using up to 20 old documents in a single or companion exchange transaction. Not including residual value documents that automatically link to their exchange, you must manually link other new documents into an exchange to create a companion exchange.