Ukraine International Airlines (PS/566) no longer accepts UATP as a form of payment through ARC.
ARC offices were closed on Monday, February 19, 2024, in observance of Presidents Day.
Holiday Ticket Modification/Voiding Schedule
The GDS void/IAR reconciliation dates for tickets issued from Friday, February 16, 2024, to Sunday, February 18, 2024, will be extended until Tuesday, February 20, 2024.
Sales Report Submission
Weekly sales reports for PED 02/18/24 must be authorized by 11:59 p.m. EST on Wednesday, February 21, 2024.
In November 2023, all participating agencies received notification that ARC would be reinstating the Annual Financial Guarantee Review Program in 2024. Effective April 1, 2024, ARC’s Annual Financial Guarantee Review program will be officially reinstated.
This program will introduce modifications aimed at establishing a streamlined timeline for calculating an agency’s required financial instrument amount. Additionally, these updates will incorporate the most precise data regarding an agency's average cash ticket sales activity.
Our ongoing transformation efforts have enabled us to identify and implement process improvements to reduce redundancies and enhance the customer service experience. Through improved automation, you can anticipate receiving timely updates and notifications, reducing the time required to complete your financial instrument update request.
We appreciate your understanding regarding the need to reimplement this program. We highly value our partnership with you and stand ready to assist you throughout this process.
If you have any questions about this change, please don't hesitate to contact our Customer Care team at 855-816-8003 or email us at ccchelp@arccorp.com.
Tip of the Week: What are the best ways to protect my agency from fraud?
Engaging with new business partners could add great value to your business or significant risk.
It is important to conduct due diligence and research before engaging with new individuals and entities, including those on whose behalf you may issue tickets. Utilizing tools like ARC Check can provide valuable insights into existing ARC customers and their position within the ARC system. However, the status of an agent in this system alone should not be the basis for you to consider all is good to go.
In addition to ARC, there are other helpful tools and resources available for background checks and due diligence. The Better Business Bureau (BBB) is one such tool that provides information on businesses, their status, and customer reviews. It can help you assess the reputation and reliability of potential partners. ARC encourages Agents to conduct thorough background checks of all potential affiliations to better protect your business from fraud and risk. Consider using identity verification and criminal and financial background checks to ensure you are doing business safely. You can find more tips on ARC’s fraud prevention page.
It's always recommended to thoroughly evaluate any non-accredited agencies and conduct extensive background checks to protect your business from risks.