HiSky Europe (H4/132) will join ARC as a participating airline effective Monday, March 18, 2024 (PED 03/24/24).
HiSky Europe is headquartered in Bucharest, Romania, and operates scheduled passenger services to more than 20 European destinations.
They have elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of HiSky Europe. Direct all inquiries to office@hisky.aero.
A fraudster continues to send phishing emails to the travel agency community, falsely claiming to be from Sabre. The phishing email entices the recipient to click the green “Sign-In” link and input the user’s GDS login credentials.
Ensure all staff, contractors, and outside agents with ticket issuing capability know the phishing emails and the need to safeguard their GDS login credentials.
GDS providers will never ask agents to log into their system through a link in an email.
Always log into your GDS through bookmarks in your browser, not through an email link.
Visit the ARC website for more information on unauthorized ticketing and additional fraud schemes targeting the agency community. Please view our Cybersecurity Guide and on-demand webinars for additional resources.
ARC’s revenue integrity team is here for fraud-related support. If you suspect you have been a victim of fraud, contact ARC immediately by calling 855-358-0393 or emailing stopfraud@arccorp.com. We also offer after-hours and weekend support.
ARC and ATPCO are preparing an industry-defining conference for you on April 9-11, 2024, in Washington, D.C. Elevate + TravelConnect 2024 is your chance to hear from airline industry experts, network with your colleagues and take away actionable insights. Our hotel block rate ends on Friday, March 22, so we encourage all our agency partners to register now.
When ARC receives a straight sale electronic ticket (ET) from a GDS and loads it to IAR, changes cannot be made to any field other than the following five modifiable fields:
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Commission
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Tour Code
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Ticket Designator
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Certificate Number
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Miscellaneous Support/Waiver Code
Any modifications to these five ET fields must be made within the next business day following ticket issuance. Please make sure to verify that other information required by the carrier (e.g., endorsements/restrictions, passenger name, form of payment, etc.) is correct before a reservation is ticketed in your GDS.