Independence Day Holiday Information

ARC offices were closed on Thursday, July 4, 2024, in observance of Independence Day.

Sales Report Submission

Weekly sales reports for PED 07/07/24 must be authorized by 11:59 p.m. EDT on Tuesday, July 9, 2024.


2024 Quarterly Transaction Fees – Second Quarter

Agencies with less than 1,000 transactions per quarter will not be assessed transaction fees. A separate debit representing this fee will be drawn against the applicable ARC-designated bank accounts on or after July 18, 2024. Only one draft will be issued for consolidated drafting agencies. 

If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276.  

Number of Transactions per Quarter 

Price per Transaction 

Tier 1 

1,000 – 2,224,999 

$0.014 

Tier 2 

2,225,000 – 5,999,999 

$0.013 

Tier 3 

6,000,000 or more 

$0.012 

ARC will notify travel agencies in an email to the primary administrator or operational contact on the account before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations. 

Please note: There is a $25 nonrefundable fee for all returned drafts. 


Multifactor Authentication is Coming in 2025  

In our continuous efforts to ensure the security and privacy of our users, we are excited to announce the introduction of multifactor authentication (MFA). We are implementing the first quarter of 2025.

MFA adds an extra layer of security to your accounts by requiring multiple forms of verification before granting access. This additional step significantly reduces the risk of unauthorized users and safeguards your personal information and confidential data.

Multifactor authentication will provide:

  • Enhanced security: By implementing MFA processes, you significantly reduce the risk of unauthorized access to your account.

  • User-friendly experience: While MFA adds an extra layer of security, we have designed the process to be seamless and user-friendly, ensuring minimal disruption to your workflow.

  • Customizable settings: You will have the flexibility to choose the authentication methods that best suit your preferences and security needs.

  • Protection against unauthorized access: Even if your password is compromised, unauthorized individuals will still be unable to access your account without the additional authentication factor.

We understand that transitioning to MFA may require some adjustment, so we thank you for your patience. We will continue to take the necessary security steps to protect your account. We are committed to providing you with the necessary support and resources to ensure a smooth transition.

As we prepare for the implementation, we will share future updates on progress and launch date instructions on how to set up and use MFA.

Thank you for your continued trust and cooperation as we work to strengthen the security of our systems. If you have any questions, please contact our Customer Care Center at 855-816-8003 or ccchelp@arccorp.com.


Tip of the Week: IAR Financial Detail List Print/Save Option

The Print/Save button for the IAR LF-Financial Detail list type on the IAR Home page allows agencies with multiple locations the option to create a report output that lists the individual sales report financial details for each of their locations. It works just as it does for the LS-Financial Summary and LC–List Counts list types on the IAR Home page.

The current LF-Financial Detail screen will continue to display the sales report financial details in a vertical view for a single location or a summarized total of all locations under an HOL or branch host. Only the output delivered via the Print/Save button will produce a list of sales report financial details for multiple locations in a horizontal view in either a spreadsheet or text format.

To produce the output, follow these steps on the IAR Home page:

  1. Select the LF-Financial Detail option from the List Type drop down box

  1. Enter 'ALL' in the ARC# field and the specific PED date (i.e. 16DEC18) in the PED field

  1. Select either the ‘Save List in Spreadsheet Format’ or ‘Save List in Text Format’ option and then press the ‘PRINT/SAVE’ button

  1. A download popup will appear prompting you to either Open or Save the resulting file

The LF-Financial Detail output will follow the standard hierarchy for agency family relationships associated with the active IAR user:

  • Standard (Default view) – ability to view that location plus all subordinate branches and STP locations

  • HOL (Home Office Location) – ability to view just the HOL or the HOL plus all of its branches

  • Branch – ability to view just that branch location or that location plus all of that branch’s STP locations

  • Access Groups – ability to view agency-created ARC# Access Groups of locations outside of the standard default view (ability to view only specific locations chosen by an IAR Administrator).

The resulting output will display the financial details for the selected locations in a horizontal list under the following column headers:

ARC#, Status, PED, Cash Sales, Cash Refunds, Net Adjust., AAD, Net Cash, Credit Sales, Credit Refunds, Net Credit, Total Fares, Total Taxes, Total Penalties, Total Exchange Adjustments, Total Sales, Net Cash, Total Commission, Net Remittance

Example:

Result: