BINTER Airlines Joins ARC

BINTER Airlines (NT/474) joins the ARC as a participating carrier effective July 22, 2024 (PED 07/28/24).

With offices in Miami, Florida, BINTER Airlines operates scheduled flights between Africa, the Canary Islands, and mainland Spain. BINTER Airlines operates ATR 600 and Embraer 195 E2.

BINTER Airlines has elected the General Concurrence method of agent appointment whereby all ARC agents are automatically appointed as agents of BINTER Airlines. They will initially accept cash only, and credit card acceptance will be announced when it is in place.

For inquiries, reservations or sales information, contact:

BINTER Airlines (GSA Summerwind)

47 Alhambra Circle Unit 100

Miami, FL 33134

Email: parias@swgsa.com

Phone: 201-981-0022

Important: Link your Document Retrieval Service Account with My ARC

As previously communicated, ARC will implement multifactor authentication (MFA) starting in 2025 as part of our ongoing efforts to enhance the security of your accounts. 

MFA adds an extra layer of protection by requiring not only your password but also a second form of verification to access your account.

One of the changes that will come as part of the transition to MFA is the eventual move of the Document Retrieval Service (DRS) behind My ARC. To ensure a smooth transition, beginning October 3, 2024, the Document Retrieval Service (DRS) will only be available via My ARC. To prepare for this change, we recommend linking your DRS account to your My ARC account.

Why link your DRS account to My ARC now?

  • Enhanced Security: Linking your accounts now will ensure that you are prepared for the added security of MFA and the move of DRS behind My ARC.

  • Seamless Access: Once MFA is live, you will be able to access your DRS account directly from My ARC without any interruptions.

  • Future Readiness: Stay ahead of the curve by preparing well in advance for the upcoming changes.

How do I link my accounts?

From any DRS page, follow these steps:

  1. Select the Link/Unlink option at the top of the DRS page

  1. Enter the three sets of linking criteria listed and press Enter

a. Enter your DRS credentials (Organization Number, User ID, and Password)

b. Choose the Link radio button

c. Enter your My ARC credentials (User ID and password)

  1. A link or unlink confirmation message will be displayed

We encourage you to link your DRS and My ARC accounts as soon as possible to avoid disruptions. If you have questions or need assistance linking your accounts, please visit our DRS FAQs or contact our Customer Care Center at 855-816-8003 or ccchelp@arccorp.com.

Thank you for your attention to this important update and for your continued trust in our services. We are committed to providing you with the highest level of security and convenience.

Tip of the Week: Daily Reconciliation of Your IAR Sales Report

ARC strongly recommends reconciling IAR sales reports daily. A final reconciliation should also be performed before sales report authorization/submission. The final net remittance of the report is the amount ARC will draft to or from your bank account.

The following daily IAR sales report checks will:

  • Verify that all documents and voids are correctly listed.

  • Verify that all transactions were legitimately issued by your agency (to guard against unauthorized ticketing).

  • Correct any errors.

  • Verify all commission amounts.

  • Verify that all refund transactions are accurate and that their values include any penalty information or waiver code (if applicable).

  • Verify that all exchange transactions are accurate and that their values include any penalty information or waiver code (if applicable).

  • Verify that all residual value MCOs/EMDs are properly linked to their associated exchange transaction as companion exchanges.

  • Verify that all other companion exchanges (exchanges that involve more than one new document) have all additional new documents correctly linked.

  • Verify any GDS void of a companion exchange transaction has been processed in IAR. IAR rejects void requests of either document once linked into a companion exchange transaction. The void of either document is only allowed when the companion link is manually broken by removing/unhooking the second new document from the transaction within the next business day after issuance.

  • Verify all IAR modifications and voids are completed prior to the expiration of the transaction’s next business day window date.

  • Verify cash and credit totals.

  • Verify the net remit amount.