ARC's offices will be closed on Wednesday, December 25, 2024, in observance of the Christmas holiday. All sales reports for PED 12/29/24 must be authorized by 11:59 p.m. ET on Tuesday, December 31, 2024.
Transactions issued in your GDS from Tuesday, December 24, 2024, may be voided or modified in the GDS or IAR until Thursday, December 26, 2024.
ARC’s offices will also be closed on Wednesday, January 1, 2025, in observance of New Year's Day. All sales reports for PED 01/05/25 must be authorized by 11:59 p.m. ET on Tuesday, January 7, 2025. Transactions issued in your GDS from Tuesday, December 31, 2024, may be voided or modified in the GDS or IAR until Thursday, January 2, 2025.
Starting January 14, 2025, ARC will move the deadline for authorizing weekly sales reports to 1:59 p.m. ET, excluding Monday and Tuesday holiday weeks. This change will allow faster processing of settled data to help you better serve your customers.
Need support? We’ve got you covered.
We want to ensure agencies have plenty of time to adjust smoothly. Our new expedited reporting webpage offers more best practices, a recap webinar and tips to help with the transition.
Preparing for the Change
We understand that adapting to new processes can take time. Currently, more than 85% of weekly settlement reports are already submitted by the 1:59 p.m. ET deadline. For those who need to adjust, here are a few tips to help:
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Daily Reconciliation: Reconciling your sales reports daily reduces the time spent correcting errors at the end of the week.
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Exchange Transactions: Ensure any residual value MCO/EMD is properly linked to the primary exchange to avoid imbalances during settlement.
Our Customer Care team is here to help answer any questions and guide you through the transition. Reach out to us at 855-816-8003 or ccchelp@arccorp.com.
2025 Annual Location Fees will be drafted on January 23, 2025.
To operate our settlement platform, ARC maintains a 90/10 fee structure in which participating airlines contribute 90% of core costs and participating travel agencies contribute 10%. Travel agency contributions come from annual fees associated with each ARC-accredited agency location (i.e., home office location, branch) and quarterly transaction fees. The changes to travel agency fees for 2025 are outlined below. These changes have been approved by the ARC Joint Advisory Board-Agent Reporting Agreement (JAB-ARA) and by the ARC Board of Directors. All other fees, such as the return draft and late reporting fee, will remain the same in 2025.
Please visit the ARC website for a complete listing of all 2025 agency fees and fee schedules.
2025 Annual Travel Agency Location Fee (AAF)
A 2025 annual travel agency location fee of $294 will be collected for each of your travel agency’s locations via electronic draft from your designated bank account on January 23, 2025. The fee may appear on your bank statement as “ARC Core Participation Fee,” though the exact wording will vary by bank. Please note: If you have not done so already, every agency must contact your bank representative and add ARC’s Company ID 9521367276. This ensures that ARC can successfully draft your 2025 annual fee. There is a $25 nonrefundable fee for all returned drafts.
There will be a separate draft for each active agency location on record as of January 1, 2025. If your agency is going through a bank change or will be opting to voluntarily delete, please contact ARC’s Customer Care Center. You will need to finalize those details by December 13, 2024.
2025 Quarterly Transaction Fees
The 2025 quarterly transaction fees will only be applied to travel agencies that process 1,000 or more transactions in a particular quarter.
|
|
Transactions Per Quarter |
Price per Transaction (US$) |
|
Tier 1 |
1,000 - 2,224,999 |
$0.015 |
|
Tier 2 |
2,225,000 - 5,999,999 |
$0.014 |
|
Tier 3 |
6,000,000 or more |
$0.013 |
The projected collection schedule for the quarterly drafts is as follows:
Q4 (2024): January 23, 2025
Q1: April 24, 2025
Q2: July 24, 2025
Q3: October 23, 2025
Q4: January 22, 2026
ARC will notify travel agencies before each quarterly draft. For consolidated drafting agencies, only one draft will be assessed for all ARC-accredited locations. Please note: There is a $25 nonrefundable fee assessed for all returned drafts.
If you have any questions, please contact ARC’s Customer Care Center at 855-816-8003 or ccchelp@arccorp.com.
Thank you for partnering with ARC.
When an IAR sales report doesn’t contain any transactions (has no activity) and hasn’t been authorized/submitted by the standard 11:59 p.m. ET deadline on Tuesday (or 11:59 p.m. ET on Wednesday during a week with an ARC-recognized Monday holiday), ARC will automatically submit a "No Sales" report on your behalf.
ARC auto-submission of a "No Sales" report may only occur when all previous weeks' sales reports have been authorized and submitted. All financial information on the “Authorize” and “Submit” screens of a "No Sales" report will reflect $0.00.
This ARC auto-submission occurs after 3 a.m. ET in IAR when the system is taken down for daily maintenance. If you are reviewing your sales report between 11:59 p.m. and 3 a.m. ET and notice your sales report has not been auto-submitted; please do not take any action. Manual submission of any sales report after the 11:59 p.m. ET submission deadline will be recognized by the system as a late authorization. There is no late authorization penalty for an unsubmitted "No Sales" report that is auto-authorized by ARC.