Arajet Express Payment Update

Effective with sales issued on Monday, June 09, 2025 (PED 06/15/25), Arajet (DM/181) will begin accepting American Express, Mastercard and Visa as forms of payment through ARC.

Sky Express Payment Update

Effective with sales issued on Monday, June 09, 2025 (PED 06/15/25), Sky Express (GQ/633) will begin accepting Discover as a form of payment through ARC.

Juneteenth Holiday Information

ARC offices will be closed on Thursday, June 19, 2025, in observance of Juneteenth.

Holiday Ticket Modification/Voiding Schedule

The GDS/IAR reconciliation dates for tickets issued from Wednesday, June 18, 2025, will be extended until Friday, June 20, 2025.

Sales Report Submission

Weekly sales reports for PED 06/22/25 must be authorized by 1:59 p.m. EST on Tuesday, June 24, 2025.

The office hours for the week are:

  • Monday: 9 a.m. - 9 p.m. EST
  • Tuesday: 9 a.m. - 9 p.m. EST
  • Wednesday: 9 a.m. - 7:30 p.m. EST
  • Thursday: Closed
  • Friday: 9 a.m. - 7:30 p.m. EST

Tip of the Week: Completing the Setup for a New IAR User

Although access to IAR is granted from My ARC, the My ARC Administrator or IAR Administrator must complete the user setup directly in IAR. The program automatically defaults to the “View Only” user role when a new user is given access. In IAR, user roles control what a user can do in a Sales Report.

Depending on a user’s role, fields in IAR will either be active, disabled or hidden. Users will only be able to perform actions they have the right to perform. Only Administrators may decide and assign the appropriate IAR role and ARC# Group (Standard or a custom Access Group created by the Administrator) directly in IAR.

To do so, the Administrator should follow these steps in IAR:

  1. Select the Administration global header at the top right section of the IAR display.
  2. Find the user’s profile and select the EDIT button.
  3. Select a User Role from the dropdown menu.
  4. Use the arrow buttons to select a User Group (or groups) from the Available Groups column and move it to the Selected Groups column.
  5. Click the SUBMIT button.
  6. The message “Are you sure you wish to modify this user's profile settings?” will appear. Click YES.
  7. If successful, the message “The user profile has been modified - These changes will take effect the next time the user logs into IAR 2.0.” will appear.