Travel Agent Communications

PED 9/24/2023

Sep 24, 2023

Avianca joins ARC's Direct Connect (NDC) program

Fastjet (FN/334) Payment Update

Air Belgium (KF/142) Terminates from ARC

Zero Value Transaction (ZVT) Enhancement

Document Retrieval Service Scheduled Upgrade

PED 9/10/2023

Sep 10, 2023

Scheduled System Maintenance – September 24

REMINDER: Obtain a Valid Payment Authorization via the GDS at the time of Ticketing

Modified Reporting Schedule - Expedited Exchanges

Updates Coming to ARA and CTDRA September 18, 2023

PED 9/03/2023

Sep 3, 2023

Croatia Airlines Change Payment Update

Labor Day Holiday Information

Tip of the Week: IAR Financial Detail List Print/Save

PED 8/27/2023

Aug 27, 2023

LAN Ecuador (XL/462) Voluntary Deletes from ARC

TAAG Angola Airlines Payment Update

Labor Day Holiday Information

Tip of the Week: Automated Linking of Residual Value EMDs

PED 8/20/2023

Aug 20, 2023

Labor Day Information

Tip of the Week: Memo Manager User Roles

PED 8/13/2023

Aug 13, 2023

Updates Coming to ARA and CTDRA September 18, 2023

FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: Reversing an Authorized and Submitted Sales Report

PED 8/6/2023

Aug 6, 2023

Sun Country Airlines Forms of Payment Update

Scheduled My ARC System Maintenance – August 6 and August 13

FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: Inaccessible Sales Report Error Message

PED 7/30/23

Jul 30, 2023

Sun Country Airlines Forms of Payment Update

Scheduled My ARC System Maintenance – August 6 and August 13

FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: Inaccessible Sales Report Error Message

PED 7/23/23

Jul 23, 2023

Scheduled My ARC System Maintenance – August 6 and August 13

FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: Entering a Penalty in IAR

PED 07/16/23

Jul 16, 2023

2023 Quarterly Transaction Fees – Second Quarter

NEW FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: An Agent Automated Deduction (AAD)

PED 07/09/23

Jul 9, 2023

2023 Quarterly Transaction Fees – Second Quarter

NEW FRAUD ALERT: Inter-Africa travel bookings and inquiries for future Africa-to-Europe routes

Tip of the Week: Reset Your My ARC Password

PED 07/02/23

Jul 2, 2023

Vistara Forms of Payment Update

U.S. Independence Day Holiday Information

2023 Quarterly Transaction Fees – Second Quarter

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

PED 06/25/23

Jun 25, 2023

U.S. Independence Day Holiday Information

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

Tip of the Week: Automated Linking of Residual Value EMDs

PED 06/18/23

Jun 18, 2023

Juneteenth Holiday Information

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

Tip of the Week: Reconciling the IAR Sales Report

PED 06/11/23

Jun 11, 2023

Final Deletion of HK Express

Juneteenth Holiday Information

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

Tip of the Week: IAR Financial Detail List Print/Save Option

PED 06/04/23

Jun 4, 2023

MIAT Mongolian Airlines Payment Updates

Hong Kong Airlines Payment Updates

Juneteenth Holiday Information

NEW FRAUD ALERT: Inter-Africa travel bookings & inquiries for future Africa-to-Europe routes

PED 05/28/23

May 28, 2023

Memorial Day Holiday Information

Fraud Alert: Phishing Email Schemes

Tip of the Week: Self-Paced Training Videos & Reference Guides

PED 05/21/23

May 21, 2023

Memorial Day Holiday Information

Fraud Alert: Phishing Email Schemes

Tip of the Week: System Cancel Voids

PED 05/14/23

May 14, 2023

Scheduled My ARC System Maintenance – May 21

Memorial Day Holiday Information

Fraud Alert: Phishing Email Schemes

Tip of the Week: Paying an Inactive Memo

PED 05/07/23

May 7, 2023

Azerbaijan Airlines New Forms of Payment

NEW DATE: Scheduled My ARC System Maintenance – May 14 and May 21

Fraud Alert: Phishing Email Schemes

Tip of the Week: Handling OE Tickets in My Current Report

PED 04/30/23

Apr 30, 2023

Scheduled My ARC System Maintenance – May 7 & May 14, 2023

Tip of the Week: Missing a Transaction from IAR

PED 04/23/23

Apr 23, 2023

HK Express (HK/128) Deletes from ARC

Scheduled My ARC System Maintenance – April 30

2023, Scheduled My ARC System Maintenance – May 7 & May 14

2023, FRAUD ALERT:  Ongoing Phishing Email Scheme

PED 04/16/23

Apr 16, 2023

2023 Quarterly Transaction Fees – First Quarter,

Tip of the Week: Agent Automated Deduction Requests

PED 04/09/23

Apr 9, 2023

2023 Quarterly Transaction Fees – First Quarter,

Tip of the Week: Agent Automated Deduction Requests

PED 04/02/23

Apr 2, 2023

2023 Quarterly Transaction Fees – First Quarter

ARC is NDC-Ready

FRAUD ALERT:  Ongoing Phishing Email Scheme

Tip of the Week: What if I forget my username for My ARC?

PED 03/26/23

Mar 26, 2023

Aeromar (VW/942) Termination

Viva Air (VH/641) Termination

Viva Air Peru (VV/343) Termination

Scheduled System Maintenance – April 2

PED 03/19/23

Mar 19, 2023

Winair Payment Changes

El Al Israel Airlines Payment Change

ARC Check Resources

Tip of the Week: Searching for a Document in DRS

PED 03/12/23

Mar 12, 2023

Scheduled My ARC System Maintenance – March 19, 2023

Tip of the Week: Requesting Access to Tools in My ARC

PED 03/05/23

Mar 5, 2023

Onur Air Terminated in ARC

Viva Air Peru is Suspended in ARC

Cathay Pacific Airways’ New Forms of Payment

Two Scheduled System Maintenance Occurrences

PED 02/26/23

Feb 26, 2023

Scheduled System Maintenance – March 12, 2023

Tip of the Week: Granting Access in Memo Manager

PED 02/19/23

Feb 19, 2023

Aeromar Ceases Operations

Tip of the Week: Reconciling the IAR Sales Report

PED 02/12/23

Feb 12, 2023

Presidents Day Holiday Information

Cyprus Airways Joins ARC

Canada Jetlines Joins ARC

STARLUX Airlines Joins ARC

PED 02/05/23

Feb 5, 2023

Presidents Day Holiday Information

Scheduled My ARC System Maintenance – Feb. 5 & Feb. 12

Tunisair Removes Form of Payment

Tip of the Week: Customized Training for Agents

PED 01/29/23

Jan 29, 2023

Scheduled My ARC System Maintenance – Feb. 5 & Feb. 12

Tip of the Week: How Can I Verify If an MCO Has Been Exchanged?

PED 01/22/23

Jan 22, 2023

Middle East Airlines Accepts New Form of Payment

LOT Polish Airlines Accepts New Form of Payment

Tip of the Week: Reversing an Authorized and Submitted IAR Sales Report

PED 01/15/2023

Jan 15, 2023

Holiday Schedule,

2022 Quarterly Transaction Fees – Fourth Quarter

2023 Annual Location Fees

2023 Annual Travel Agency Location Fee (AAF)

PED 01/08/2023

Jan 8, 2023

China Southern Airlines Accepts New Form of Payment

Eastern Airways Accepts New Form of Payment

Holiday Schedule

PED 01/01/2023

Jan 1, 2023

Sterling Airways Accepts New Forms of Payment

Eastern Airways Accepts New Forms of Payment

2022 Quarterly Transaction Fees – Fourth Quarter

ARA and CTDRA Updates Take Effect January 9, 2023

Travel Agent Communications

TAC

Archived TAC