On-Demand Webinars

 

Panelists from Worldpay, Perseuss and ARC will discuss the fraud and chargeback trends experienced during the pandemic, its impact on the airline industry and travel agent community and new tools that our professional community has adopted to counter chargeback risks and ADMs.

Join us as we discuss fraud advancements and how ARC Risk Check, powered by Perseuss, reduces risks by using the combined intelligence of real, global travel data, digital footprints left by fraudsters and reports shared by a network of travel agents.

With new payment types come new fraud challenges. This webinar will cover the current state of the industry, fraud issues airlines face and how they protect themselves and their customer’s accounts without increasing friction.

With new payment types come new fraud challenges. This webinar will cover the current state of the industry, fraud issues airlines face and how they protect themselves and their customer’s accounts without increasing friction.

Join the ARC revenue integrity team as we kick off our fifth annual fraud month. We will discuss current fraud trends and issues affecting the airlines’ and agents’ reputations.

Statistics show that travel is on the rebound, reaching pre-pandemic levels. As travel increases, there is an emergent need for travel professionals to attend to and accommodate the needs of travelers.

New Distribution Capability (NDC) is gaining momentum in the U.S. Join us to learn about the history of this enhanced distribution option, the driving forces behind NDC and how ARC supports travel innovation through our Direct Connect program.

New Distribution Capability (NDC) is gaining momentum in the U.S. Join us to learn about the history of this enhanced distribution option, the driving forces behind NDC and how ARC supports travel innovation through our Direct Connect program.

Join Simone Davis, TSA Director REAL ID, to hear updates on REAL ID requirements scheduled to take effect May 3, 2023.

Join Darrell Scott, ARC's instructional designer and trainer, to learn all about the enhanced benefits of our newly released Accreditation tool.

Join us to hear about payment trends that impact travel agencies during the current COVID-19 crisis and beyond.

Please join us as we review some of the key recommendations based on feedback and collaboration between all entities within the Irregular Operations and Schedule Change focus group.

Please join us as we review some of the key recommendations based on feedback and collaboration between all entities within the Irregular Operations and Schedule Change focus group.

Join Steve Yonkers, director of identity and credentialing from the U.S. Department of Homeland Security (DHS), as he discusses the REAL ID program and its impact on the future of U.S. air travel.

Join us for a demo of Memo Manager’s functionality and a first look at the new look and feel.

Join us for a demo of Memo Manager’s functionality and a first look at the new look and feel.

From last-minute bookings and high false decline rates to tight margins and the rise of friendly fraud, the air travel industry has unique and serious e-commerce fraud problems.

The goal of this webinar is to help travel agents develop a better understanding of Delta Air Lines’ processes and procedures for auditing and debit memo management.

In this webinar, you will hear from Jennifer Watkins, ARC’s director of payments, about what payment trends to watch, what ARC is doing to facilitate industry solutions and what was recently discussed at the 2019 ARC Payments Forum.

Hosted by experts from ARC’s payment product and operations teams, this webinar will address the three main areas that everyone who processes customer credit cards should know.

During this webinar, Jennifer Briede, manager settlement products, will provide an NDC refresher.

In this webinar, you will learn the basics of PCI compliance and how it can help you protect your customers’ credit card data.

Fraudsters target travel agencies every day. They are manipulative, and they can do immense damage to your travel agency’s reputation and business. Are you prepared to spot the red flags of potential fraud?

This webinar is a great opportunity to learn more about the REAL ID requirements and the implications around the upcoming enforcement deadline of October 1, 2020.

Need a refresher on ARC’s Document Retrieval Service (DRS)? Join us for this in-depth overview of ARC’s secure, paperless record-keeping system for accredited agencies and participating airlines.

Travel agents, kick off 2019 by exploring the variety of learning opportunities available to you through ARC. Join ARC’s customer experience and training team to learn about the different agency training options that are available to you and your agency.

In this webinar, you’ll hear directly from American Airlines on their top debit memo reasons for issuance — and recommendations on how to avoid them.

ARC is dedicated to forging connections between airlines and agencies, equipping them to do business together in a changing distribution landscape.

During this webinar, ARC’s industry relationship manager and ONE Order expert provided a deep dive into the potential opportunities for ONE Order.