The Latest

The Latest

ARC delivers timely news, thought leadership, case studies, and updates on issues that impact the travel industry.
News & Trends

Research & Thought Leadership

Business travel has long been managed by focusing on cost savings. This study challenges the wisdom of that approach. Instead, senior management should prioritize trip success rates and road warrior retention.

We checked in with airlines, agencies and GDSs to see how their organizations are using the Best Practices for Effective Debit Memo Resolution and Prevention.

Are you making the most of your airline’s agency sales data? ARC’s Airline BI tool provides airlines with an efficient way to measure sales performance and identify market potential.

New analysis from ARC and Egencia shows significant cost savings when air travel is purchased at least 22 days in advance.

Travel payment experts from ARC and IATA discuss the latest trends in credit card payment and fraud in the global air travel community.

ARC Fraud Awareness Month features a series of dynamic webinars on fraud prevention, with presenters from law enforcement, the private sector and ARC.

ARC’s Executive Vice President and Chief Operating Officer, Lauri Reishus, spoke on the topic of “Becoming an Authentic Leader.”

Discover insights on travel policy guidelines, booking trends and compliance from ARC's research partnership with the GBTA Foundation.

At the fourth annual ARC Payments Forum, experts from across the travel payment landscape met to discuss the latest trends and developments that are shaping the future of the industry.

In 2017, ARC participating airlines issued more than 500,000 debit memos worth $123 million.

Consider these five factors to help you think differently about embracing disruption, even leveraging it to your advantage.

Learn how ARC took the first step to enabling large-scale NDC implementations between airlines and U.S. travel agencies.

ARC is pleased to announce that it has made several major enhancements to Aria—a business intelligence dashboard.

In a rapidly evolving airline distribution landscape, one size no longer fits all. ARC is transforming to support these shifting dynamics.

We asked British Airways about their vision for NDC in the U.S. agency market, as well as their experience partnering with ARC.

ARC’s Agency BI tool is designed to help your travel agency leverage data to optimize performance. Here are a few ways it can impact your business.

ARC data shows ticket sales for spring travel have grown steadily to the top destinations in the Caribbean, Mexico and the U.S.

ARC’s TASF (Travel Agency Service Fee) product is more versatile than you might expect.

This in-depth study examines fraud prevention practices, fraud payment trends and the future of fraud management across the global airline industry.

ARC is committed to creating a flexible environment enabling industry partners to efficiently do business together. We’re proud to join NDC Exchange.

Chief Executive Officer Mike Premo shares his insights on airline distribution and NDC.

Lisa Rollo, an accounting project analyst for Direct Travel, sat down with ARC to discuss her successes using ARC’s Memo Manager.

Learn how ARC's Debit Memo Working Group collaborated to create standard debit memo reason codes and debit memo best practices.

ARC, in partnership with British Airways, has successfully tested and implemented enhancements to its settlement platform.

ARC is proud to announce the travel industry’s first set of best practices for preventing and resolving debit memos, created by the DMWG.

The 2018 Air Travel Outlook Report, "Unlocking How to Save Money on Flights," leverages ARC data to identify key pricing trends and top destinations.

ARC travel agents from across the country weigh in on up-and-coming destinations, travel trends and advice for new travel advisors.

See how ARC is taking action to facilitate meaningful industry conversations and conduct timely research on emerging distribution strategies.

ARC’s Debit Memo Working Group (DMWG) met May 8-9 for its first meeting of 2017 to work through the details of the group’s latest initiatives.

This April, ARC partnered with Delta Air Lines to host a webinar for travel agencies on how to reduce debit memos.

ARC's Debit Memo Working Group (DMWG) is working to optimize fare filing and create a set of industry best practices.

ARC is proud to introduce its fully redesigned corporate website, arccorp.com, which features sleek design, updated resources and fresh content.

In this 2017 air travel outlook report by Expedia, ARC data informs major trends in global business and consumer air travel.

Many managers slice and dice data they already receive for internal benchmarking against their own company’s departments or business units.

To assess how their own travel costs, policies and performance metrics stack up, many companies have long sought ways to bench­mark against others.

Average ticket prices continue to trend downward in 2016. Since 2014, there have been noticeable changes in the variance paid.

ARC and Business Travel News conducted a survey of 109 travel managers to determine the importance of data within corporate travel programs.

This report from ARC, American Express Global Business Travel and tClara™ examines the intangible costs of traveler friction on U.S. road warriors.

Webinars

On-Demand Webinars

During this webinar, ARC’s industry relationship manager and ONE Order expert provided a deep dive into the potential opportunities for ONE Order.

ARC is dedicated to forging connections between airlines and agencies, equipping them to do business together in a changing distribution landscape.

View the kickoff webinar for ARC’s Fraud Awareness Month 2018 and learn about the leading fraud schemes impacting travel agents.

Case Studies

Case Studies

Leveraging Air Travel Performance and Benchmarking Tool Helps Hybrid Travel Agency Accelerate Business Objectives Quicker Than Ever Before

Leveraging Memo Analytics Tool Helps Leading Travel Agency Company Optimize Debit Memo Resolution

Leveraging Ticketing Performance & Benchmarking Tool Helps Leading Travel Management Company Increase Productivity & Transparency in Airline Meetings

Access to Air Ticketing Data Helps Tourism Development Agency Optimize Destination Growth

Access to debit memo analysis and financial recovery assistance helps airline get a handle on travel agency debt.

Media Mentions

International Air Passenger Trips Rose Over 10 Percent in September
Business Travel News
October 16, 2018

ARC Working on Customized Settlement Service
TravelWeekly
October 12, 2018

Hyper-Focus on Costs Hurt Attrition, According to a Recent Survey
Business Travel News
October 12, 2018

Sales and Distribution Team at American Named Airline Representatives of the Year by Airlines Reporting Corporation
American Airlines
October 12, 2018

Study Shows Cost-Focused Travel Policies May Hinder Trip Success and Retention
Associated Press
October 11, 2018

Bob Crandall: Blame Deregulation for Cramped Airline Seats
TravelWeekly
October 11, 2018